Manager II, Services Architect
Manage and mentor a team of Service Architects to enhance customer implementation experiences at Datadog.
Posted by employer 4 months ago
First seen on Joblaze 4 months ago
Last verified on the company career page 7 hours ago
Skills & Technologies
Role intensity
10% coding — mostly leadership/strategy
Requirements
- Experience
- 3–5 years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In this role, the manager leads a team of Service Architects, focusing on the design and execution of Datadog implementations while fostering relationships with regional sellers. Key skills include experience in technical solution design, people management, and the ability to present effectively to diverse audiences. This position is ideal for someone with a background in DevOps monitoring and a passion for mentoring others. Datadog emphasizes a collaborative office culture and offers opportunities for professional growth within a hybrid work environment.
Joblaze insights
- Listed about 4 months ago — first seen on Joblaze May 23, 2026. Last confirmed on Datadog's careers page October 9, 2026.
Quick facts
- Is the Manager II, Services Architect role remote?
- It's hybrid — Datadog expects some on-site time in Singapore, Singapore.
- How much experience is required?
- 3–5 years of relevant experience for this Manager II, Services Architect role.
- Where is the role based?
- Datadog is hiring for this position in Singapore, Singapore.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: DevOps, monitoring.
- What seniority level is this role?
- Datadog targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Manager II, Services Architect role at Datadog.
From the original posting
Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs.
What You’ll Do:
- Manage, develop, and mentor a fast-paced team of Service Architects
- Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
- Develop relationships with sellers in your region to grow sales of Implementation Services
- Connect directly with customers to position our services and evaluate the impact of our program on their business
- Ensure the highest quality engagements are delivered to our customers
- Own initiatives to improve our program and services offerings
- Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience
Who You Are:
- Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
- 3-5 years of people management experience
- 1-2 years of experience in selling or positioning professional services
- Outstanding skills presenting to both technical and executive audiences
- Experience with current infrastructure and monitoring solutions and technologies
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 30% of the time
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
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About Datadog:
Standard company text repeated across Datadog's postings is omitted here.