Join Saronic Technologies as a Manufacturing Systems Engineering Technician, providing technical support in a dynamic manufacturing environment.
Posted by employer 5 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 4 hours ago
Requirements
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Manufacturing Systems Engineering Technician at Saronic Technologies plays a crucial role in ensuring the smooth operation of manufacturing systems by providing technical support for hardware and software used in production. This position requires proficiency in troubleshooting various technologies, including Zebra printers and barcode scanners, along with a solid understanding of IT and operational technology. Ideal candidates will have at least three years of relevant experience and a background in IT or computer science, making this role suitable for those with a strong problem-solving mindset and attention to detail.
Joblaze insights
Quick facts
From the original posting
Saronic Technologies is seeking a Manufacturing Systems Engineering Technician to provide hands-on technical support across our manufacturing environment. This role sits at the intersection of IT and production, ensuring that critical systems—such as Zebra printers, barcode scanners, production workstations, and manufacturing applications—operate reliably and efficiently. You will be a key partner to IT, manufacturing, and operations teams, supporting day-to-day production activities while driving continuous improvement in systems, processes, and uptime.
Provide frontline and escalated support for manufacturing systems and operational technology, including Zebra printers (ZPL configuration and troubleshooting), barcode scanners, production-floor workstations and displays, shop-floor networking, and connected IoT devices.
Troubleshoot and resolve hardware, software, application, and network issues impacting production, with urgency and precision to minimize downtime.
Act as a primary responder for manufacturing system incidents and coordinate cross-functional resolution efforts when necessary.
Support data-related tasks and production workflows, including basic query troubleshooting (SQL, Splunk; Python is a plus).
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
3+ years of experience in technical support, IT/OT, or a similar role.
Proficiency in troubleshooting hardware, software, and networking issues.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Strong problem-solving mindset, attention to detail, and ability to prioritize tasks effectively.
Experience with manufacturing systems (MES, PLCs, SCADA).
Experience with industrial label printers (Zebra, ZPL, BarTender, etc.).
Experience supporting production environments or shop-floor systems.
Medical Insurance: Comprehensive health insurance plans covering a range of services
Time Off: Generous PTO and Holidays
Retirement Plan: 401(k) plan with company match
Standard company text repeated across Saronic Technologies's postings is omitted here.
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