Member Care Advocate (MCA) - September Cohort
Help members navigate their healthcare benefits while providing empathetic support in a remote, high-volume environment.
Posted by employer 1 month ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, seniority, years of experience, visa sponsorship.
Benefits
Joblaze summary
In the role of Member Care Advocate at Included Health, individuals will assist members in understanding and utilizing their healthcare benefits while providing empathetic support in a fast-paced setting. The position demands strong critical thinking skills and a sense of ownership to effectively address diverse member needs. This role is ideal for those with a background in customer service or healthcare support, particularly suited for entry to mid-level professionals. New hires undergo a structured three-week training program to prepare for their responsibilities.
Joblaze insights
- Listed 11 days ago on Joblaze — tracked directly from Included Health's career page.
- Included Health has 149 other open roles including Urgent Care Nurse Practitioner, Independent Contractor, Senior Program Manager, High Volume Recruiting, Senior Recruiting Program Manager.
Quick facts
- Is the Member Care Advocate (MCA) - September Cohort role remote?
- Yes — Included Health lists this as a fully remote position.
- Is this full-time or contract?
- Full-time for this Member Care Advocate (MCA) - September Cohort role at Included Health.