Join Rothy's as a part-time Keyholder, leading exceptional customer experiences and supporting store operations.
Posted by employer 11 hours ago
First seen on Joblaze 5 hours ago
Last verified on the company career page 5 hours ago
What you'll build
Must have
Nice to have
Practical constraints
Requirements
Not disclosed in this posting: seniority, work arrangement, visa sponsorship.
Benefits
Joblaze summary
In the role of Part-Time Keyholder at Rothy's, the individual will focus on enhancing customer experiences through exceptional service and team leadership on the sales floor. Key skills include retail experience, customer engagement, and operational support, with a strong emphasis on coaching peers and maintaining brand standards. This position is suited for someone with 1-2 years of retail or customer service experience, ideally with some leadership exposure. The team values collaboration and innovation, fostering a community-oriented environment.
Joblaze insights
Quick facts
From the original posting
Lone Tree, CO - Park Meadows
As a Keyholder, you will help bring our company values to life by creating a service-first culture on the sales floor and supporting smooth store operations. You’ll act as a role model for your peers, delivering exceptional customer experiences, coaching in the moment, and upholding operational excellence. As part of the leadership team, you may serve as Manager on Duty, ensuring the store reflects our brand standards and values in every interaction.
Customer Experience (80%)
Lead and model Rothy’s Experience through exceptional service and selling on the sales floor by coaching and guiding team members to consistently uphold brand standards
Drive personal and team sales results, by delivering the Rothy’s Experience to all customers and supporting your teammates through coaching and team selling
Assist with the execution of in store events and activations that engage the local community, support brand awareness, and drive sales
Support with onboarding and training by reinforcing store standards, SOPs, service expectations, selling behaviors, and product knowledge on the sales floor
Team Leadership & Operational Excellence (20%)
Act as Manager on Duty when assigned ensuring daily operations, visual merchandising tasks, and service expectations are being met by all team members
Own assigned areas of responsibility as part of the Division of Responsibility (DOR) program and communicate progress, opportunities, and feedback to store leadership
Guided by Rothy’s values and committed to fostering a welcoming, service driven environment:
Embrace Possibility. We dream BIG, really big
18 years of age or older
1–2 years of retail or customer service experience, ideally with some leadership responsibility
A proven ability to connect with customers and deliver exceptional service
Experience supporting operational tasks such as merchandising, shipment, or stockroom leadership
A desire to grow your leadership skills
Ability to stand/walk an entire shift
Wellness and Commuter Programs
PTO and Wellbeing Time
Employee Discount Program
$21.00 - $23.00 per hour
Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.
Please see our Privacy Policy here
Standard company text repeated across Rothy's's postings is omitted here.