Partner Account Manager, Japan (Based in Tokyo)

Available Locations

• Tokyo, Japan

About the Role

Partner Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations – all working together help our customers adopt Cloudflare and create great internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

Responsibilities

• What you'll do
• We are looking for a Partner Account Manager to join the Japan Partner Sales team to drive sales plays and go-to-market strategy with our partners across Japan.
• In this role, you’ll develop and execute strategies to drive adoption and revenue growth with partners throughout Japan. You will lead the development of joint business plans, manage partner driven pipeline, and joint co-sell opportunities, work with senior partner stakeholders to align on mutual growth objectives, and ensure partners have the resources and support needed to drive partner-sourced revenue.
• As a Partner Account Manager, you will be responsible for developing, managing, and optimizing key partner relationships across the region, including driving the full sales lifecycle from opportunity registration to deal closure. You will influence partners’ go-to-market strategies, manage and optimize partner incentive programs, and collaborate closely with internal teams to achieve revenue targets and strategic goals.
• Strategy & Planning: Develop and execute strategies to achieve partner and sales organization goals, including go-to-market initiatives and sales plays. This will also include collaboration with sales teams on joint partner territory planning and alignment to maximize partner-sourced revenue.
• Relationship Management: Build and maintain strong business and technical relationships with strategic partners (resellers, GSIs, MSPs) and internal teams.
• Sales Execution: Manage and drive partner pipeline, co-sell opportunities, and new customer engagements to generate CF driven revenue and market adoption.
• Value Creation: Advise sales teams and customers on the value of partner engagement, helping to create and launch new bundles and offerings.
• Enablement & Growth: Create and drive enablement plans, including advanced training and certifications for both sales and technical teams and support partner market expansion in new verticals and geographies.
• Business Reviews: Prepare and deliver regular business reviews to leadership, presenting metrics, progress, and overall business health.
• Managing partner programs, including MDF, SPIFF, and other incentive programs, to drive growth and success.
• AI-Enabled: Embed AI tools and workflows across the partner lifecycle and raise the bar for how Cloudflare and our partners work together in an AI-first way. Coach partners to evolve their joint planning, technical enablement, and customer engagement motions alongside ours.

Desirable Skills, Knowledge, and Experience

• 3-5 years of experience in partner management, SaaS, Cloud Infrastructure, or Security sales and channel management.
• Proven track record of developing and executing strategies that drive partner-sourced revenue and business growth.
• A keen sense of ownership, drive, and ability to deliver in ambiguity
• Experience working with senior-level executives within partner organizations to align on business objectives and drive results.
• Strong understanding of cloud infrastructure, SaaS, and security solutions.
• Expertise in partner programs, including tiered partner structures and managing partner incentives like MDF and SPIFF.
• Ability to manage complex, global partner relationships and influence partner strategies.
• Strong communication and presentation skills, capable of engaging with senior executives and internal stakeholders.
• Experience in leading cross-functional teams, mentoring junior team members, and driving collaborative initiatives across multiple departments.
• Ability to travel up depending on business needs.