Partner Engagement Specialist
Join GetYourGuide as a Partner Engagement Specialist to support key partners and drive growth in a hybrid work environment.
Posted by employer 1 day ago
First seen on Joblaze 6 hours ago
Last verified on the company career page 6 hours ago
Skills & Technologies
What you'll build
- Support key Partners with inquiries
- Contribute to team targets and KPIs
- Work with internal stakeholders to resolve issues
- Handle recurring tasks in the Partner space
- Identify and communicate challenges and opportunities
Must have
- 2-4 years of prior work experience
- KPI-driven work mentality
- Personable and collaborative
- Talented communicator
- Enjoy data analysis
- Fluent in English and one additional European language
Nice to have
- Travel, Tour & Activity industry experience
Practical constraints
- Position ends on April 1st 2028
AI in the day-to-day
Learn how new ideas (including AI and other emerging tools) are applied in practice to improve efficiency, quality, speed, or Partner outcomes.
Requirements
- Experience
- 2–4 years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Partner Engagement Specialist at GetYourGuide focuses on supporting key partners by addressing inquiries related to payments, bookings, and technical issues while driving growth within the partner network. This role requires strong communication skills and familiarity with tools like Jira and Google Suite, along with a KPI-driven mindset. Ideal candidates have 2-4 years of experience, preferably in the travel industry, and are comfortable in a collaborative, process-oriented environment. The position is part of a team that values continuous improvement and effective stakeholder engagement.
Joblaze insights
- Listed today — first seen on Joblaze October 23, 2026. Last confirmed on GetYourGuide's careers page October 23, 2026.
Quick facts
- Is the Partner Engagement Specialist role remote?
- It's hybrid — GetYourGuide expects some on-site time in Berlin, Germany.
- How much experience is required?
- 2–4 years of relevant experience for this Partner Engagement Specialist role.
- Where is the role based?
- GetYourGuide is hiring for this position in Berlin, Germany.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI tools, CRM, Google Suite.
- What seniority level is this role?
- GetYourGuide targets mid-level candidates for this position.
- Is this full-time or contract?
- Contract for this Partner Engagement Specialist role at GetYourGuide.
From the original posting
Team mission
We are looking for a passionate and task driven individual to join us as a Partner Engagement Specialist. You will be working with our Partner teams in driving growth to our global business and ensuring continued success of our diverse Partner network.
This team is part of the Care department at the company and the position is based in Berlin. Note that this position is to cover for a maternity leave and ends on April 1st 2028.
Your mission
- Support GetYourGuide’s key Partners, including Content Creators and Travel Agents, by efficiently resolving inquiries regarding payments, bookings, accounts, and technical support
- Contribute to achieving the team’s targets and meet individual KPIs
- Work closely with internal stakeholders from Finance, Marketing, Growth and Product teams to troubleshoot and resolve Partner related issues and challenges
- Handle other recurring tasks in the Partner space to optimize GYG and Partner interests
- Proactively identify and communicate challenges and opportunities
- Contribute to incremental improvements and execute predefined innovative tasks
- Learn how new ideas (including AI and other emerging tools) are applied in practice to improve efficiency, quality, speed, or Partner outcomes
- Participate actively in team rituals and flag opportunities to improve ways of working
- Give and receive feedback openly and respectfully
- Support peers and be willing to try new approaches
- Works well with your team and stakeholders to ensure effective collaboration
Your toolkit
- 2-4 years of prior work experience
- You thrive in a task and process led atmosphere
- You have a KPI-driven work mentality
- You are personable, approachable and collaborative
- You are a talented communicator (both written and verbal)
- You enjoy data analysis and are comfortable with Jira, Google Suite, CRM and AI tools like Claude CoWork
- You are a self-starter and you enjoy solving problems and improving processes
- You understand why customer centricity is core to our business needs and are able to apply this while communicating with our Partners
- You understand the value of effective time management and prioritization in day-to-day tasks
- Travel, Tour & Activity industry experience is a plus
- You are fluent in written and spoken English and one additional European language (preference for German or French)
How we’ll make your career journey extraordinary
- Annual personal growth budget and mentorship programs for continuous learning and development
- Work from anywhere in the world for 30 days per year
- A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
- Opportunities to collaborate and socialize with a quarterly team event budget
- Access to leading AI tools plus the resources and budget to get the most out of them
- Monthly transportation and fitness budget
- Discounts for you, your friends, and family on GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
And more…
#LI-Hybrid
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