Partner Technical Solution Engineer - Connectivité, IA & API (H/F)

👨‍👩‍👧‍👦 Passer de 7 cofondateurs à une équipe de 1200 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches!

🚀 Déjà plus de 1 500 000 TPE/PME et plus de 8000 cabinets d’expertise-comptable utilisent Pennylane en France !

The role & the team

We are looking for a Partner Technical Solution Engineer to join our business Partnerships team. You’ll have the opportunity to become the technical go-to person for our integration partners, supporting them from pres-ales through production launch, and representing their voice to our Product and Tech teams.

The Partnerships Team is part of the Pennylane Sales team, dealing with Referral Partners and Integrators reselling Pennylane on the PME & ETI market, growing this area of business to a >50% Indirect recurring revenue.

Your responsibilities

Partner pre-sales

• Act as an externalised technical export engaged by our partners in key pre-sales opportunities or transformations to lock Pennylane at Partner or customer site.

• Co-lead demos and technical workshops with partners and Sales Account Executives for mid-sized business prospects.

• Design integration architectures between Pennylane and the customer's information systems (ERP, CRM, industry-specific tools, PA/PDP platforms, banks) using the API, connectors, SFTP or EBICS.

• Respond to security and architecture questionnaires (authentication, SSO/MFA, OAuth2, hosting).

Project escalation management

• Troubleshoot ongoing integrations: API errors, e-invoicing rejections (Factur-X, UBL, CII, BR-FR rules) and connector configuration issues.

• Understand incidents and resolution paths in order to coordinate Support, Product and Engineering teams through to resolution.

• Lead follow-up meetings with the end customer and the integrator on critical projects.

Ecosystem enablement

• Train partners' technical and functional teams on the API, AI new modules and e-invoicing.

• Manage beta programs and soft launches with champion partners (selection, training, feedback collection).

• Create and maintain reference materials: integration guides, FAQs, use cases and recordings.

Representing the partner voice to Product

• Communicate structured and prioritized requirements (missing endpoints, feature enhancements, documentation).

• Contribute to the quality of the public API documentation.

• Keep partners informed about the roadmap transparently.

• Analyze the needs of partners and provide effective technical solutions

• Ensure that developments meet users expectations

• Act as a liaison between partners and internal stakeholders (partnerships, product, sales teams…)

• Build and maintain solid tech-relationships with partners

• Gather and share partners qualitative feedback with the product team to improve our product and/or our APIs

• Identify key uses cases and best practices and work with our Product & API teams to display valuable documentation and help our team to scale.

• Be creative to develop content towards Patrners developers and techs (dev toolkit, guidelines etc.)

Your profile

• 5+ years of experience in technical pre-sales, integration consulting or Solutions Engineering, ideally at a SaaS vendor or an ERP/accounting systems integrator.

• Strong command of REST APIs: OAuth2 and token-based authentication, webhooks, Postman, and reading JSON/XML payloads. Scripting skills are a plus.

• A solid understanding of accounting and finance: journal entries, account matching, VAT, cost accounting and bank reconciliation. You are equally comfortable speaking with a CFO or a developer.

• Knowledge of e-invoicing (Factur-X, UBL, CII, PA/PDP, PPF/directory, e-reporting) is a strong asset.

• Familiarity with the Sage, Cegid, EBP or mid-market ERP ecosystem is appreciated.

• Excellent written and verbal communication skills, with the ability to make complex concepts accessible and manage challenging situations involving multiple stakeholders, and ability to explain complex technical concepts to non-technical stakeholders

• Autonomy & agility, strong prioritization skills and an appetite for working across an ecosystem of partners, Sales, Product and Support teams dealing with multiple projects/ demands/requests at ones.

• Bridge the gap with other product teams: collaboration : navigate through multiple squad

• Fluent French and professional working proficiency in English (written communication with Tech teams).

What will set you apart

• You have already worked in a channel or indirect (pre) sales model with integrators or resellers.

• You have already launched a product with a group of beta customers or partners on a selected industry or market segment.

• You use AI tools (Claude, Dust, MCP) to accelerate your work.

• Team player mindset! Your success and the success of the team depend on our capabilities to work collectively on partnerships deals.

• Softwares: Datadog / Github / Postman / Zapier / Maker / Lovable etc ...

🍜 Des tickets restaurants (Carte Swile)

🏢 Une facilité d’accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris

💵 Une enveloppe de BSPCE

🏃‍♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib

💻 Un Mac

Information importante à destination des candidat(e)s

🇪🇸 Datos personales