How much experience is required?

At least 3 years of relevant experience for this Payments Fraud Investigator role.

What's the tech stack?

Joblaze extracted these technologies from the posting: Fraud Operations, SQL.

What seniority level is this role?

Stripe targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Payments Fraud Investigator role at Stripe.

Payments Fraud Investigator at Stripe

Joblaze summary

In the role of Payments Fraud Investigator at Stripe, the individual is tasked with analyzing high-risk accounts to detect and mitigate various forms of fraud, including card testing and account takeovers. Proficiency in data analysis, particularly with SQL, is crucial for developing effective fraud detection strategies and enhancing investigative processes. This position is well-suited for someone with at least three years of experience in complex investigations and a collaborative mindset, particularly in the payments or fintech sectors. The team focuses on proactive fraud prevention, making it an essential part of Stripe's mission to safeguard the financial ecosystem.

Joblaze insights

Listed about 2 months ago on Joblaze — tracked directly from Stripe's career page.
Stripe has 576 other open roles including Android Engineer, Dev Productivity, Partner Solutions Architect (AUNZ), Deal Pricing.
1173 active SQL roles on Joblaze right now.
4 active Fraud Operations roles on Joblaze right now.
Typical SQL salary we track runs $110,107–$192,000 (median $151,676, across 618 roles).

Quick facts

How much experience is required?: At least 3 years of relevant experience for this Payments Fraud Investigator role.
What's the tech stack?: Joblaze extracted these technologies from the posting: Fraud Operations, SQL.
What seniority level is this role?: Stripe targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Payments Fraud Investigator role at Stripe.

From the original posting

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business.

What you'll do

As a Payments Fraud Investigator, you'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You'll conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies is essential in developing and enhancing investigative processes and programs.

Responsibilities

Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders
Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network
Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks
Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions
Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

3+ years of experience conducting complex investigations
1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders
Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges
Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements
User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset
Ability to travel to vendor locations for up to 10% of the year

Preferred qualifications

Experience in payments, e-commerce, social media, or fintech, mitigating digital or card-not-present fraud
Experience investigating and mitigating card testing and account takeover attacks
Experience designing fraud and risk workflows, analyst tooling, and processes and procedural workflows
Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations