Join Ramp as a Risk Operations Specialist to drive operational initiatives in underwriting and customer risk management.
Posted by employer 10 hours ago
First seen on Joblaze 14 minutes ago
Last verified on the company career page 14 minutes ago
What you'll build
- Develop and execute risk underwriting policy
- Build and maintain monitoring dashboards
- Partner with product and engineering for risk tooling
- Research underwriting and fraud trends
- Manage customer support requests
Must have
- 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
- Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
- Excellent written and verbal communication skills
- Strong background in customer support via email
- Investigative and critical thinking skills
- BA/BS from an accredited university
Nice to have
- Experience in high growth startups
- Experience building complex financial products
- Knowledge of SQL or Python
- Strong background in customer support via phone
Practical constraints
- Ability to work weekends from Sunday - Thursday
AI in the day-to-day
Use AI and automation to improve decision quality and efficiency.
Requirements
- Experience
- 1–2 years
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Risk Operations Specialist at Ramp, the individual will focus on developing and executing risk underwriting policies while managing customer support related to credit and fraud risks. Key skills include a solid understanding of underwriting processes, data analysis, and experience in credit risk management or fraud prevention. This position is well-suited for someone with 1-2 years of relevant experience, particularly in fast-paced environments like startups. The team emphasizes data-driven decision-making to enhance customer financial health.
Joblaze insights
- Listed today — first seen on Joblaze November 12, 2026. Last confirmed on Ramp's careers page November 12, 2026.
Quick facts
- Is the Risk Operations Specialist, Onboarding role remote?
- No — this is an on-site role in New York, NY, United States.
- How much experience is required?
- 1–2 years of relevant experience for this Risk Operations Specialist, Onboarding role.
- Where is the role based?
- Ramp is hiring for this position in New York, NY, United States.
- What seniority level is this role?
- Ramp targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Risk Operations Specialist, Onboarding role at Ramp.
From the original posting
The problems are high-stakes, data-dense, and unforgiving.
About the Role
As a member of Ramp's Risk Strategy & Operations, you will drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes, fluency with data, and the ability to analyze risk vectors such as credit and fraud risks. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers.
Please note: This role follows a Sunday–Thursday workweek.
What You'll Do
Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
Partner with product and engineering to build best in class risk tooling to increase operations efficiency
Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email
Have the ability to grow, develop and learn in a fast-paced, start-up environment
Identify emerging risks and use AI and automation to improve decision quality and efficiency
What You Need
Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries
Excellent written and verbal communication skills
Strong background in customer support via email
Investigative and critical thinking skills
BA/BS from an accredited university
Ability to work weekends from Sunday - Thursday
Experience integrating AI into your daily work
Nice-to-Haves
Experience in high growth startups
Experience building complex financial products
Knowledge of SQL or Python
Strong background in customer support via phone
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
Fertility HRA (up to $10,000 per year)
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
United Kingdom
Private medical insurance through Freedom Elite
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