Sales Engineer (Customer Success)
Join Datadog as a Sales Engineer to leverage your technical expertise in a hybrid work environment while supporting customer success.
Requirements
- Experience
- 1+ years
Benefits
Joblaze summary
In the role of Sales Engineer at Datadog, the individual will engage with customers and partners to provide technical expertise, facilitating product demonstrations and addressing client concerns. Key skills include a solid understanding of web development, DevOps monitoring, and cloud technologies, alongside strong communication abilities for effective presentations. This position is ideal for someone with at least a year of experience in technical sales or post-sales roles, who thrives in a collaborative environment. Datadog emphasizes a hybrid work culture, fostering creativity and teamwork.
Joblaze insights
- Listed today on Joblaze — tracked directly from Datadog's career page.
- Datadog has 351 other open roles including Manager, Strategic Sourcing, AI Infrastructure & Services, Senior Payroll Specialist, Manager I, Engineering - Code Coverage.
- 354 active Cloud roles on Joblaze right now.
- 100 active DevOps roles on Joblaze right now.
- Salary band is below the typical range for Sales/Marketing roles (median ~$149,000).
Quick facts
- Is the Sales Engineer (Customer Success) role remote?
- It's hybrid — Datadog expects some on-site time in Boston, USA.
- What's the salary range?
- Datadog lists $80,000–$117,000 for this role.
- How much experience is required?
- At least 1 year of relevant experience for this Sales Engineer (Customer Success) role.
- Where is the role based?
- Datadog is hiring for this position in Boston, USA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: DevOps, Cloud.
- What seniority level is this role?
- Datadog targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Sales Engineer (Customer Success) role at Datadog.
From the original posting
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Continually learn new technology to build competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations with potential clients
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks.
- Think creatively about a wide variety of technical challenges during the pre-sales life cycle
Who You Are:
- Enjoys a hybrid office culture and spending time in-person at our Boston office
- Has at least one year of experience in a technical sales and/or post-sales role
- Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
- Enjoys collaborating and teaming with others
- Demonstrates strong written and oral communication skills
- Comfortable and confident in delivering technical presentations/demos
- Can multi-task, manage time well, and be responsive to others
- Curious, eager to learn, and persistent in solving problems
- Able to sit up to 4 hours, traveling to and from events and client sites
- Able to travel via auto, train or air up to 15% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-AM1
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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