Sales Engineer III (Customer Success)
Join Datadog as a Sales Engineer III to provide technical expertise and support customer success in a hybrid work environment.
Posted by employer 11 hours ago
First seen on Joblaze 4 hours ago
Last verified on the company career page 4 hours ago
Skills & Technologies
What you'll build
- Articulate Datadog value proposition to customers
- Deliver product and technical presentations
- Collaborate with product team on feature requests
- Assist clients with onboarding the product
- Resolve technical challenges during customer lifecycle
Must have
- Minimum 2+ years in Sales Engineering or Solutions Engineering
- Experience with DevOps/SRE or Platform Engineering
- Native-level Japanese proficiency
Practical constraints
- Able to travel up to 25% of the time
Requirements
- Experience
- 2+ years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Sales Engineer III at Datadog, the individual will engage with customers and partners to provide technical expertise, facilitating product demonstrations and addressing technical challenges throughout the customer lifecycle. Key skills include a strong background in DevOps monitoring, cloud architecture, and modern web development, along with the ability to deliver technical presentations in Japanese. This position is suited for someone with at least two years of experience in sales or solutions engineering, who thrives in a fast-paced environment and enjoys collaboration. Datadog fosters a hybrid work culture that emphasizes teamwork and creativity.
Joblaze insights
- Listed today — first seen on Joblaze October 8, 2026. Last confirmed on Datadog's careers page October 8, 2026.
- DevOps appears in 1.9% of 52 comparable mid sales/marketing roles in Japan.
Quick facts
- Is the Sales Engineer III (Customer Success) role remote?
- It's hybrid — Datadog expects some on-site time in Tokyo, Japan.
- How much experience is required?
- At least 2 years of relevant experience for this Sales Engineer III (Customer Success) role.
- Where is the role based?
- Datadog is hiring for this position in Tokyo, Japan.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Cloud Architecture, DevOps, SRE, platform engineering, web development.
- What seniority level is this role?
- Datadog targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Sales Engineer III (Customer Success) role at Datadog.
From the original posting
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!
What You’ll Do:
- Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers
- Continually learn new technology to build competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations with broad range of potential and existing clients
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients try and onboard the product and assist when they run into roadblocks.
- Think creatively and help resolve the wide variety of technical challenges that may occur during the overall customer’s life cycle
Who You Are:
- Minimum 2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering
- Knowledgeable and experienced with DevOps monitoring, cloud architecture tools, and modern web development
- Thrives in a high velocity environment demonstrating experience with juggling a high number of concurrent engagements of varied size and complexity
- Enjoys collaborating and teaming with others
- Comfortable and confident in delivering technical presentations/demos
- Native-level Japanese proficiency (written and spoken) is required, as you will be communicating directly with customers in Japan.
- Able to think creatively about a wide variety of challenges. You're going to find new things every day
- Enjoys a hybrid office culture and spending time in-person at our Seoul office.
- Able to travel up to 25% of the time
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
#LI-Hybrid
About Datadog:
Standard company text repeated across Datadog's postings is omitted here.