Is the Senior Director, GTM Enablement role remote?

It's hybrid — Intercom expects some on-site time in San Francisco, California, United States.

What's the salary range?

Intercom lists $310,000–$332,000 for this role.

How much experience is required?

At least 15 years of relevant experience for this Senior Director, GTM Enablement role.

Where is the role based?

Intercom is hiring for this position in San Francisco, California, United States.

What's the tech stack?

Joblaze extracted these technologies from the posting: AI/ML, Salesforce.

What seniority level is this role?

Intercom targets director candidates for this position.

Is this full-time or contract?

Full-time for this Senior Director, GTM Enablement role at Intercom.

Senior Director, GTM Enablement at Intercom

Joblaze summary

The Senior Director of GTM Enablement at Intercom focuses on transforming revenue execution by developing an AI-driven enablement function that enhances productivity and customer outcomes. This role requires expertise in strategic revenue systems and operationalizing AI tools, with a strong emphasis on collaboration across various teams including Product and Engineering. Ideal candidates will have extensive experience in high-velocity SaaS or AI environments, and a background in GTM strategy or operations. The position is pivotal as the company adapts to an AI-first approach in its go-to-market strategies.

Joblaze insights

Listed yesterday — first seen on Joblaze October 7, 2026. Last confirmed on Intercom's careers page October 7, 2026.
Salary band is above the typical range for Management roles (median ~$170,000).
Starts above 91% of 69 comparable director management roles in United States that list AI/ML we track (median $203,000 across 45 companies). See AI/ML salary trends
AI/ML appears in 20.2% of 484 comparable director management roles in United States; Salesforce appears in 4.1% of 484 comparable director management roles in United States.

Quick facts

Is the Senior Director, GTM Enablement role remote?: It's hybrid — Intercom expects some on-site time in San Francisco, California, United States.
What's the salary range?: Intercom lists $310,000–$332,000 for this role.
How much experience is required?: At least 15 years of relevant experience for this Senior Director, GTM Enablement role.
Where is the role based?: Intercom is hiring for this position in San Francisco, California, United States.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML, Salesforce.
What seniority level is this role?: Intercom targets director candidates for this position.
Is this full-time or contract?: Full-time for this Senior Director, GTM Enablement role at Intercom.

From the original posting

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

What's the opportunity?

The next generation of revenue organizations will look very different from today's GTM teams. We're looking for a Revenue Enablement leader to help build that future, moving beyond traditional training delivery to create an AI-powered operating system that scales our revenue organization.

This is not a conventional enablement role. As AI changes how products are sold, how reps learn, and how work gets done, you'll define the right balance of human and AI effort across our go-to-market teams and design the team and workflows to match.

What will I be doing?

Building the future of revenue execution

Build a next-generation enablement function for an AI-native company, shifting from reactive training to intelligent systems that improve execution, productivity, and customer outcomes
Design scalable operating models that keep pace with fast product and GTM cycles

Embedding AI across the revenue lifecycle

Identify high-impact opportunities in sales workflows, onboarding, coaching and feedback, product launches, customer interactions, and knowledge management
Work with RevOps, Product, and Engineering to deploy AI-native tools, and drive adoption across Sales, Solutions, Partnerships, and Customer Success

Connecting product to field readiness

Integrate launch cycles, positioning, competitive intelligence, and field readiness so revenue teams can pivot quickly as products and customer needs evolve

Leading organizational change

Shape how team structures, roles, workflows, and processes evolve as we move to AI-first ways of working
Lead change management, and advise executive leadership on the long-term strategy for revenue execution

What skills do I need?

15+ overall years of experience, 5+ years of leading enablement teams at a technology company.
Track record building or evolving enablement, GTM operations, or revenue systems functions in high-velocity SaaS or AI-native environments
Mastery of strategic revenue systems, including:

Complex revenue workflows
High-velocity product launch cycles
Next-generation GTM execution
Precision sales productivity systems

Hands-on experience operationalizing AI-powered tools and workflows across the revenue lifecycle
Strong cross-functional partnership with Product, Engineering, PMM, Sales, and RevOps
Ability to combine systems thinking with fast execution
Experience leading complex organizational change

We're intentionally looking beyond traditional enablement backgrounds. Strong candidates may come from GTM strategy and operations, commercialization, product operations, AI workflow design, or product-led GTM.

You might be a fit if you:

Think in systems and adapt quickly
Thrive in ambiguity and enjoy building where no playbook exists
Believe AI will fundamentally reshape how revenue organizations operate

*Proof of eligibility to work in the United States is required.

The base salary range for candidates within the San Francisco Bay Area is $310,000 - $332,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

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Senior Director, GTM Enablement

What's the opportunity?

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