Account Executive, Enterprise
Join a world-class sales team as an Enterprise Account Executive focused on selling AI-driven customer service solutions.
Posted by employer 2 days ago
First seen on Joblaze 13 hours ago
Last verified on the company career page 13 hours ago
What you'll build
- Drive the adoption of Fin
- Manage the entire sales process
- Collaborate with Product and Marketing teams
- Create and deliver customized demos
- Provide timely sales forecasts
Must have
- Business fluency in German required
- 5+ years of experience as an Account Executive
- 3 years selling SaaS solutions to enterprise clients
- Proven track record of outbounding
- Demonstrated ability to meet and exceed sales targets
Nice to have
- Familiarity with AI-powered solutions
- Experience in customer engagement tools
- Experience in support automation products
Practical constraints
- Expected to be in the office at least three days per week
AI in the day-to-day
Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences.
Requirements
- Experience
- 5+ years
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Enterprise Account Executive at Intercom focuses on driving the adoption of their AI agent, Fin, by managing the full sales cycle from prospecting to closing deals. This role requires a strong background in SaaS sales, particularly with enterprise clients, and a proven ability to generate leads and meet sales targets. Ideal candidates will have at least five years of experience, including familiarity with AI solutions, and possess excellent communication skills. The position is part of a collaborative sales team dedicated to transforming customer support through innovative technology.
Joblaze insights
- Listed today — first seen on Joblaze November 12, 2026. Last confirmed on Intercom's careers page November 12, 2026.
- This exact title is also open at 1 other location at Intercom: Sydney, Australia.
- AI/ML appears in 16.4% of 244 comparable senior sales/marketing roles in United Kingdom; AI appears in 5.7% of 244 comparable senior sales/marketing roles in United Kingdom.
Quick facts
- Is the Account Executive, Enterprise role remote?
- It's hybrid — Intercom expects some on-site time in London, United Kingdom.
- How much experience is required?
- At least 5 years of relevant experience for this Account Executive, Enterprise role.
- Where is the role based?
- Intercom is hiring for this position in London, United Kingdom.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI, AI/ML, SaaS.
- What seniority level is this role?
- Intercom targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Account Executive, Enterprise role at Intercom.
From the original posting
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
What's the opportunity?
Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.
This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.
What will I be doing?
- Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
- Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.
- Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
- Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
- Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
- Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.
What skills do I need?
- Business fluency in German required
- Proven success: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
- Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.
- AI expertise: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
- Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.
- Strategic communicator: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
- Solution-focused: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
- Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.
- Growth-oriented: Displays intellectual curiosity, ambition, and a commitment to personal and team development
Unleash Your Potential
Standard company text repeated across Intercom's postings is omitted here.
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