Senior Engineering Manager - Brand
Lead engineering teams to enhance customer experience on a technology wholesale platform focused on local businesses.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
- Champion customer empathy and advocacy
- Oversee the health and quality of the production system
- Identify and scope infrastructure or tooling changes
- Directly manage a cross-functional team of engineers
- Partner with product management and design
Must have
- A bachelor's degree in Computer Science/Software Engineering or equivalent industry experience
- A strong technical background
- A passion for programming and solving problems with code
Nice to have
- Postgraduate degree in management or business
- Strength and experience in running engineering teams using metrics
- Have led through other managers
Practical constraints
- Hybrid employees go into the office 3 days per week
Role intensity
10% coding — mostly leadership/strategy
AI in the day-to-day
We are deeply committed to accelerating the adoption of AI across our engineering workflow.
Requirements
- Education
- Bachelor's degree
Not disclosed in this posting: years of experience, visa sponsorship.
Benefits
Joblaze summary
The Senior Engineering Manager at Faire leads a cross-functional team focused on enhancing the customer experience within their wholesale marketplace. This role requires a strong technical background, with an emphasis on software development, system quality, and infrastructure improvements, while also championing customer needs. Ideal candidates are experienced leaders who can balance hands-on coding with team management, driving both operational efficiency and team growth. Faire's commitment to AI integration in engineering processes adds a forward-thinking element to the role.
Joblaze insights
- Listed yesterday — first seen on Joblaze November 14, 2026. Last confirmed on Faire's careers page November 14, 2026.
- Starts above 70% of 30 comparable senior management roles in Canada we track (median $92,363 across 18 companies).
- AI/ML appears in 18.8% of 48 comparable senior management roles in Canada.
Quick facts
- Is the Senior Engineering Manager - Brand role remote?
- It's hybrid — Faire expects some on-site time in Kitchener-Waterloo, ON, Canada.
- What's the salary range?
- Faire lists CAD 190,500–CAD 262,000 for this role.
- Where is the role based?
- Faire is hiring for this position in Kitchener-Waterloo, ON, Canada.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Software Engineering.
- What seniority level is this role?
- Faire targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Engineering Manager - Brand role at Faire.
From the original posting
About Faire
About this role
Our engineering team owns the software that makes our marketplace work. We’re looking for an experienced leader to help lead teams focused on a core customer experience. Our customers look to Faire to help manage and run their wholesale business across the customer journey, from getting their products listed to marketing their business through promotions or email to processing wholesale orders and managing their fulfillment.
We care about good engineering practices and love to write software that is secure, tested, easy to maintain, and scalable to millions of users. We build minimum viable products, deploy to production multiple times per day, A/B test customer-facing changes, listen to the data, and iterate.
We are deeply committed to accelerating the adoption of AI across our engineering workflow—leveraging it for everything from basic coding assistance and streamlining review processes to informing architectural design and enhancing system monitoring. We are excited about this vision and are seeking Engineering Managers to partner with us in accelerating it, driving AI as a critical enabler for increasing our development velocity and system quality.
What you’ll do
- Champion customer empathy and advocacy by translating deep customer needs into strategic and technical priorities.
- Oversee the health and quality of the production system, leveraging automated tools to diagnose and address defects and system issues.
- Identify and scope infrastructure or tooling changes to impact efficiency and/or quality
- Directly manage a cross-functional team of engineers.
- Partner with product management and design on team strategy and roadmapping
- Lead scoping and sprint planning within your teams
- Dive into the architecture, designs and code in order to lead your team effectively.
- Lead contributor and owner of process and team structure decisions.
- Directly impact our ability to grow quickly while improving operational efficiencies.
Qualifications
- A passion for programming and solving problems with code.
- A bachelor's degree in Computer Science/Software Engineering or equivalent industry experience.
- A strong technical background and you are still capable of using it every day.
- A love for technology, and an insatiable curiosity for new tools to tackle real problems.
- A track record of leading teams to higher levels of contribution.
- A track record of assisting team members to achieve higher levels of impact in their careers.
- Capable and willing to write software for a couple months as part of your onboarding.
- Still willing and able to get your hands dirty with software design, code creation, tooling, etc.
Bonus/Nice to haves:
- Postgraduate degree in management or business
- Strength and experience in running engineering teams using metrics
- Have lead through other managers
Salary range:
Canada: the pay range for this role is $190,500 - $262,000 per year.
Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Standard company text repeated across Faire's postings is omitted here.