Senior Manager, Solutions Engineering

The Technical PreSales team at Ironclad collaborates closely with prospective customers and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the solution evaluation process. As the Senior Manager of Solutions Engineering, you will play a pivotal role in driving the success of our sales efforts. You will lead a team of highly skilled Solutions Engineers (SEs) and will be responsible for enabling them to support Enterprise Account-sized deal cycles effectively. The ideal candidate will have a deep understanding of AI and SaaS sales cycles as well as Ironclad products and services, extensive experience in solution sales and a proven track record of building and leading successful solutions engineering teams.

What You Will Be Doing:

• Build, lead, and mentor a high-performing Enterprise solutions engineering team.

• Foster a collaborative and innovative team culture which is positive, motivating, and performance-driven.

• Serve as a subject matter expert in supporting the Enterprise Sales team throughout the sales cycle, ensuring technical alignment with customer needs.

• Work closely with Sales leadership to understand business goals and develop a strategy for solutions engineering support in deal cycles.

• Empower your team with scalable systems and repeatable processes to increase SE’s skills, product, industry knowledge, and professional habits.

• Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance.

• Collaborate with cross-functional teams to align SE efforts with overall business objectives and company priorities.

• Foster strong collaboration with other departments, including Product Management, Engineering, and Customer Success, to drive a unified customer experience.

• Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform.

• Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!

Key Skills:
• Excellent communication and presentation skills.
• Proven track record of successfully supporting deal cycles through to close-won.
• Strong understanding of current AI technology as well as the current CLM, CRM and ERP software landscape.
• Experience hiring, motivating, and developing a team.
• 2+ years of experience leading an Enterprise solutions engineering team, preferably in an AI or B2B SaaS setting.
• Proven ability to work with technical and non-technical teams, and ability to translate technical concepts into business value.
• Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.

OTE Range: $220,000 - $280,000 (70/30 split) (base + variable)
+equity

The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

US Full-Time Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available

• Pre-tax commuter benefits (US Employees)