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Senior Principal Industry Analyst Relations

Lead the Analyst Relations program at PagerDuty, shaping the industry narrative and building strategic relationships.

Location
San Francisco, United States
Compensation
$164k–$276.1k/yr
Level
principal
Type
full time · Hybrid

Posted by employer 1 day ago

First seen on Joblaze 4 hours ago

Last verified on the company career page 4 hours ago

What you'll build

  • Shape category story and industry analyst strategy
  • Build strategic relationships with industry analysts
  • Coordinate analyst calls and maintain AR program calendar
  • Drive analyst awareness of PagerDuty’s offerings
  • Conduct foundational research in analyst coverage areas

Must have

  • 8+ years of experience in enterprise technology communications
  • Working experience in Analyst Relations
  • Proven content creation and story shaping
  • Bachelor’s degree

Nice to have

  • Working with industry analyst firms including Gartner
  • Interest in AI and automation tools

Practical constraints

  • Expected to come into the San Francisco office two times per week

AI in the day-to-day

Interest in speeding and improving research and survey delivery with AI and automation tools.

Requirements

Experience
8+ years
Education
Bachelor's degree

Not disclosed in this posting: visa sponsorship.

Benefits

Flexible work arrangements Comprehensive benefits package Paid Parental Leave Company equity Paid Volunteer Time Off Competitive salary

Joblaze summary

In the role of Senior Principal Industry Analyst Relations at PagerDuty, the individual will manage the analyst relations program, focusing on building and maintaining strategic relationships with industry analysts. Key skills include experience in enterprise technology communications and a strong background in product marketing and market research. This position is well-suited for a seasoned professional with over eight years of relevant experience, particularly those familiar with analyst firms like Gartner and Forrester. The role is integral to PagerDuty's product marketing team, emphasizing collaboration and strategic impact.

Joblaze insights

  • Listed today — first seen on Joblaze October 17, 2026. Last confirmed on PagerDuty's careers page October 17, 2026.
  • This exact title is also open at 2 other locations at PagerDuty: Atlanta, United States, Toronto.
  • Salary band is above the typical range for Sales/Marketing roles (median ~$140,000).
  • Starts above 64% of 25 comparable principal sales/marketing roles in United States we track (median $143,000 across 13 companies).
  • AI appears in 10.8% of 37 comparable principal sales/marketing roles in United States; Product Marketing appears in 2.7% of 37 comparable principal sales/marketing roles in United States.

Quick facts

Is the Senior Principal Industry Analyst Relations role remote?
It's hybrid — PagerDuty expects some on-site time in San Francisco, United States.
What's the salary range?
PagerDuty lists $164,000–$276,100 for this role.
How much experience is required?
At least 8 years of relevant experience for this Senior Principal Industry Analyst Relations role.
Where is the role based?
PagerDuty is hiring for this position in San Francisco, United States.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI, Analyst Relations, Digital Operations, Product Marketing.
What seniority level is this role?
PagerDuty targets principal-level candidates for this position.
Is this full-time or contract?
Full-time for this Senior Principal Industry Analyst Relations role at PagerDuty.

From the original posting

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

We are looking for a Senior Principal Industry Analyst Relations to lead our AR program by building and executing our strategy and nurturing relationships amongst our analyst community. As part of the product marketing team, you will provide strategic and tactical support that helps shape our story and grow the program. The role will report to the Senior Director of Product Marketing Operations and work closely with key stakeholders across the company to execute AR strategy and nurture PagerDuty’s relationships with the industry analyst community. Analyst relations plays a strategic and visible function at PagerDuty and we’re looking for a collaborative, capable and driven individual who can jump in and make an impact quickly.

Key Responsibilities

  • Shape our category story and the industry analyst strategy and program to drive the category
  • Build strategic relationships with current industry analysts while identifying and growing the program
  • Coordinate analyst calls and maintain AR program calendar
  • Drive analyst awareness of PagerDuty’s offerings and expand analyst understanding of company business strategy and product offerings
  • Prepare and support spokespeople engaging with analysts, including creation of briefing materials, compiling presentation content and staffing calls
  • Maintain AR interactions database and lead measurement of the AR program’s impact on both marketing and sales goals
  • Lead and prioritize inbound requests for information including participation in research and customer references
  • Conduct foundational research in analyst coverage areas, competitor investments, etc. to surface recommendations for program growth

Basic Qualifications

  • Bachelor’s degree
  • 8+ years of experience in enterprise technology communications, marketing, or product marketing
  • Working experience in Analyst Relations, Product Marketing, Market Research, and Strategy
  • Proven content creation and story shaping, strategic planning, program management, and exceptional attention to detail
  • Interest in speeding and improving research and survey delivery with AI and automation tools

Preferred Qualifications

  • Working with industry analyst firms including Gartner, Forrester Research, IDC

The base salary range for this position is 164,000 - 276,100 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our San Francisco office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

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