Senior Regional Employee Experience Manager

The Americas Employee Experience (EEx) team supports employees and leaders across the full employee lifecycle. We are seeking an experienced, strategic individual contributor to partner with our General & Administrative functions, including Marketing, Legal, IT, Finance Operations, and Workplace. Based at our New York headquarters, this role will serve as a trusted advisor to senior leaders and executives, providing strategic counsel on complex employee matters, organizational changes, and people-related risks. Reporting to the Senior Manager, Employee Experience, this position will partner closely with HR Business Partners and specialist teams to drive thoughtful, consistent, and scalable people solutions that balance business needs with a positive employee experience.

We are looking to speak to candidates who are based in New York City for our hybrid working model. This role requires a minimum of three days per week in our New York office.

What you’ll do

• Serve as the primary EEx partner for assigned G&A functions, independently managing complex employee and manager matters while identifying opportunities to strengthen organizational effectiveness and employee experience
• Build trusted relationships with senior executives and leaders, providing strategic counsel, influencing decisions, and constructively challenging perspectives to drive fair, consistent, and business-aligned outcomes
• Independently lead complex and sensitive workplace investigations and employee relations matters, assessing facts, employment risks, and organizational implications to develop sound, defensible resolution strategies
• Partner with HRBPs to advise and coach leaders on performance expectations, feedback, formal performance management, and difficult conversations, while supporting performance calibration and broader talent initiatives
• Play a key role in organizational redesign, restructurings, reductions in force, and complex separations, partnering with HRBPs and Legal to develop and execute thoughtful change strategies that balance business priorities, compliance, and employee experience
• Identify trends and systemic challenges across employee relations, performance management, and employee experience, translating insights into proactive recommendations and scalable improvements
• Collaborate with Recruiting, Total Rewards, HR Operations, Workplace, and global EEx to ensure consistent employee lifecycle practices, strengthen manager capability, and lead cross-functional process improvements that enhance operational effectiveness
• Apply deep knowledge of employment laws, company policies, and risk management principles to navigate complex situations, exercise independent judgment, and ensure appropriate documentation, confidentiality, and compliance

We’re looking for someone with

• 10+ years of progressive HR generalist or employee relations experience, including extensive independent ownership of complex investigations, performance management, and organizational change matters
• Demonstrated experience advising senior executives and influencing business decisions, with strong executive presence, sound judgment, and the confidence to challenge constructively
• Significant experience navigating reorganizations, reductions in force, complex separations, and other sensitive organizational changes in partnership with HRBPs and Legal
• Deep knowledge of U.S. employment practices, with demonstrated ability to assess risk, navigate ambiguity, and develop practical, balanced solutions to complex people challenges
• A proven track record of independently managing competing priorities, solving complex problems, and driving outcomes with minimal direction while collaborating effectively across HR and business functions
• The ability to identify broader organizational trends, translate insights into actionable recommendations, and drive scalable improvements to employee experience and people processes
• Exceptional communication, relationship-building, emotional intelligence, discretion, and resilience, with the ability to build trust and influence stakeholders at all levels
• Experience supporting G&A organizations in high-growth technology or similarly complex, matrixed environments preferred; a bachelor’s degree in HR, Business, or a related field preferred

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4273615200