Joblaze summary

In the role of Senior Software Engineer at Coinbase, the individual will focus on developing and scaling customer and agent support experiences across various platforms, including Help Center and chat functionalities. Proficiency in React and TypeScript for front-end development, along with Go for backend services, is essential, as is experience in creating customer-facing solutions in collaboration with product and design teams. This position is suited for seasoned engineers with a strong background in full-stack web applications and a track record of delivering measurable outcomes. Coinbase's remote-first culture emphasizes collaboration through quarterly in-person sessions.

Joblaze insights

Listed today — first seen on Joblaze November 10, 2026. Last confirmed on Coinbase's careers page November 10, 2026.
This exact title is also open at 1 other location at Coinbase: Remote - USA.
Starts above 6% of 175 comparable senior fullstack roles we track (median $165,000 across 79 companies).

Quick facts

Is the Senior Software Engineer role remote?: Yes — Coinbase lists this as a fully remote position.
What's the salary range?: Coinbase lists BRL 443,460–BRL 466,800 for this role.
How much experience is required?: At least 5 years of relevant experience for this Senior Software Engineer role.
What's the tech stack?: Joblaze extracted these technologies from the posting: Go, React, TypeScript.
What seniority level is this role?: Coinbase targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Senior Software Engineer role at Coinbase.

From the original posting

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” Learn more about working at Coinbase.

As a Senior Software Engineer on the CEE Surfaces team within Coinbase's Customer Experience and Engagement org, you'll build and scale the customer- and agent-facing support experiences that power Help Center, chat, in-product entry points, and agent tools. This team owns high-impact CX journeys spanning React/TypeScript frontends, Go backend services, and integrations with CEE Foundations and Intelligence layers. You'll ship reliable, measurable features that improve automation, resolution quality, and customer satisfaction across every support surface.

What you'll do:

Build end-to-end full-stack features across React/TypeScript frontends and Go backend services for Help Center, chat, and agent-facing workflows.
Partner with Product, Design, CX Ops, and peer engineering teams to turn high-volume customer problems into intuitive self-serve and assisted-support experiences.
Own APIs, service integrations, and UI flows that connect Surfaces with CEE Foundations and Intelligence capabilities, including routing, procedures, data-plane integrations, and evaluation systems.
Drive CX outcomes through experimentation, instrumentation, and iterative delivery, using metrics such as containment, AtR, CSAT, and escalation rates.
Lead integration of AI/ML and vendor capabilities into customer and agent experiences with appropriate guardrails, observability, and rollout discipline.
Strengthen production reliability through on-call participation, incident response, debugging, and mentoring engineers on full-stack design, testing, and deployment practices.

Required Skills and Experience:

5+ years of software engineering experience building and operating production full-stack web applications, with hands-on proficiency in React (or similar modern frontend frameworks) with TypeScript and backend API development in Go.
Demonstrated experience designing and shipping customer-facing experiences in close partnership with Product and Design, not solely backend or platform systems.
Proven track record with distributed systems and production fundamentals including API design, caching, observability, debugging, incident response, and operational reliability.
Experience integrating AI/ML or third-party platform capabilities into production applications with engineering rigor around guardrails, testing, and rollout.
Track record of delivering measurable product outcomes across cross-functional teams, including translating ambiguous problem spaces into shipped solutions.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.

#P79071

Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).

R$443.460—R$466.800 BRL

Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Standard company text repeated across Coinbase's postings is omitted here.

Senior Software Engineer

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