Join Cresta as a Senior Software Engineer to design and maintain scalable backend architectures for AI Agent solutions.
Posted by employer 8 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 15 hours ago
AI in the day-to-day
You'll be working with advanced technologies in the cloud and server space to support AI functionalities.
Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Senior Software Engineer, Backend at Cresta, the individual will focus on designing and maintaining robust server architectures that support AI Agent solutions, ensuring high performance and reliability. Key skills include expertise in backend system architecture, cloud services, and proficiency with APIs and databases, particularly in high-volume environments. This position is ideal for seasoned engineers with a strong background in AI systems and cloud technologies, looking to contribute to cutting-edge advancements in customer experience. Cresta's innovative environment, backed by significant investment and a leadership team from top AI backgrounds, offers a unique opportun
Joblaze insights
- Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Cresta's careers page November 2, 2026.
- Salary band is above the typical range for Backend roles (median ~$180,000).
- Starts above 96% of 195 comparable senior backend roles that list Kubernetes we track (median $157,000 across 55 companies). See Kubernetes salary trends
- Kubernetes appears in 26.9% of 1262 comparable senior backend roles; Cloud appears in 0.6% of 1262 comparable senior backend roles.
Quick facts
- Is the Senior Software Engineer, Backend (AI Agent) role remote?
- It's hybrid — Cresta expects some on-site time in United States (Remote).
- What's the salary range?
- Cresta lists $205,000–$270,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Senior Software Engineer, Backend (AI Agent) role.
- Where is the role based?
- Cresta is hiring for this position in United States (Remote).
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Cloud, Docker, Kubernetes, NoSQL, REST, SQL.
- What seniority level is this role?
- Cresta targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Software Engineer, Backend (AI Agent) role at Cresta.
From the original posting
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
About the role:
As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the most reliable and scalable server solutions. This includes designing and maintaining the server architecture that handles real-world, high-volume interactions and ensures high availability and performance. While we’re focused on server optimization and data management rather than pure research, you’ll be working with some of the most advanced technologies in the cloud and server space.
This is a unique opportunity to shape the future of AI at Cresta by solving complex problems and bringing breakthrough AI advancements into production environments.
Responsibilities:
- Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
- Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions.
- Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
- Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
- Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.
Qualifications We Value:
- Bachelor’s degree in Computer Science or a related field.
- 5+ years of experience in backend system architecture, cloud services, or related technology fields.
- Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
- Previous experience working with Virtual Agent or AI Agent systems.
- Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.
- Experience in containerized application deployment using Kubernetes and Docker in microservices architectures.
- Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards.
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range: $205,000–$270,000 + Offers Equity
Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).
Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.
Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.
Standard company text repeated across Cresta's postings is omitted here.