Senior Solutions Consultant

WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019. The company has also been named on the Forbes Cloud 100, Inc. Magazine’s 2019 Best Places to Work, and Crain's 2019 Best Places to Work in NYC lists.

The Solutions Consulting team at Braze are a powerhouse group of technical storytellers. You’ll enjoy this role if you enjoy operating at the intersection of technology and storytelling, bringing your technical knowledge to bear in a sales setting.

WHAT WE'RE LOOKING FOR

Braze is looking to hire a Senior Solutions Consultant for our Media, Entertainment, Gaming and Sports (MEGS) segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across the MEGS vertical, across various customer types, and geographic markets.

Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.

This role is an opportunity to expand on your thought leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, and is based in our [Office] office.

WHAT YOU CAN EXPECT

• Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents and more to our most sophisticated customers.
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team
• Respect — Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing and packaging and more.

WHO YOU ARE

• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML)

WHAT WE OFFER

• Competitive compensation that includes equity
• Flexible time off policy to balance your work and life
• Free daily lunch and fully stocked kitchen with snacks and beverages
• Excellent medical, dental, and vision coverage for you and your dependents

• Life insurance, commuter benefits, and parental leave plans
• Collaborative, transparent, and fun loving office culture
  
  For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $102,000 and $160,000/year, with an expected On Target Earnings (OTE) between $144,000 and $204,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

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