Join Kong as a Senior Solutions Engineer to drive new business and support customer success with our API Management platform.
Posted by employer 3 months ago
First seen on Joblaze 3 months ago
Last verified on the company career page 5 hours ago
Requirements
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
In the role of Senior Solutions Engineer at Kong, the individual will engage with customers to demonstrate the value of the Kong API Management platform, guiding them through the sales process and ensuring satisfaction. Key skills include a strong background in open source technologies, particularly with tools like NGINX, Docker, and cloud services such as AWS. This position is ideal for seasoned professionals with over seven years of experience in software or sales engineering, especially those who thrive in dynamic startup environments. Kong's focus on API and AI connectivity positions the team at the forefront of technological innovation.
Joblaze insights
Quick facts
From the original posting
About the Role:
Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.
What You'll Do:
Support field sales in helping customers understand the value of the Kong API Management platform
Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
Support PoCs throughout the entire evaluation process
Ensure 100% customer satisfaction across assigned set of accounts
Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
Create technical documentation for DevOps, implementations, and services engagements
Any additional tasks required by manager
What You'll Bring:
7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.
We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.
Solid understanding of cloud computing trends and open source business models.
You are a strong listener and communicator.
You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus points:
Experience with Docker.
Fluent working on Linux OSes.
Familiarity with CD/CI pipeline.
Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
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