Join Kong as a Staff Solutions Engineer to drive technical sales and support enterprise accounts in the UK.
Posted by employer 2 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 6 hours ago
Skills & Technologies
Requirements
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
In this role, the Staff Solutions Engineer at Kong engages directly with clients, guiding them through the technical sales process and ensuring they understand the value of the company's API management solutions. Candidates should have over seven years of experience in pre-sales engineering, particularly within SaaS or open-source environments, and possess a solid grasp of API management and cloud computing. This position is ideal for seasoned professionals who thrive in fast-paced startup settings and can effectively communicate with high-level executives. Kong's focus on innovative technology and client relationships underscores its commitment to growth in the competitive API landscape.
Joblaze insights
Quick facts
From the original posting
About the Role:
As part of our Sales organisation, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelising our cutting-edge technology, we want to speak to you!
What You'll Do:
Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
Support PoCs throughout the entire evaluation process.
Onboard and train new customers and establish revenue potential with existing customers.
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
Create technical documentation for DevOps, implementations, and services engagements.
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
And any additional tasks required by manager.
What You'll Bring:
7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
Experience working with Open-source technology.
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus Points:
Previous experience with API Gateway or Service Mesh is preferred.
Experience with Docker or Kubernetes.
Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
Fluency working on Linux OSes.
Familiarity with DevOps and CD/CI pipeline.
Any knowledge on DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
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