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Staff Solutions Engineer (UK)

Join Kong as a Staff Solutions Engineer to drive technical sales and support enterprise accounts in the UK.

Location
London, England, United Kingdom
Compensation
Not disclosed
Level
staff
Type
full time

Requirements

Experience
7+ years

Joblaze summary

In this role, the Staff Solutions Engineer at Kong engages directly with clients, guiding them through the technical sales process and ensuring they understand the value of the company's API management solutions. Candidates should have over seven years of experience in pre-sales engineering, particularly within SaaS or open-source environments, and possess a solid grasp of API management and cloud computing. This position is ideal for seasoned professionals who thrive in fast-paced startup settings and can effectively communicate with high-level executives. Kong's focus on innovative technology and client relationships underscores its commitment to growth in the competitive API landscape.

Joblaze insights

Quick facts

How much experience is required?
At least 7 years of relevant experience for this Staff Solutions Engineer (UK) role.
What's the tech stack?
Joblaze extracted these technologies from the posting: API management, AWS, Cassandra, Docker, HTTP, Kubernetes.
What seniority level is this role?
Kong targets staff-level candidates for this position.
Is this full-time or contract?
Full-time for this Staff Solutions Engineer (UK) role at Kong.

From the original posting

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

As part of our Sales organisation, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelising our cutting-edge technology, we want to speak to you!

 

What You'll Do:

  • Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.

  • Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.

  • Support PoCs throughout the entire evaluation process.

  • Onboard and train new customers and establish revenue potential with existing customers.

  • Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.

  • Create technical documentation for DevOps, implementations, and services engagements.

  • Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.

  • And any additional tasks required by manager.

 

What You'll Bring:

  • 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.

  • Experience working with Open-source technology.

  • Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.

  • Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.

  • Enthusiasm for working in a high profile, fast-paced startup culture.

 

Bonus Points:

  • Previous experience with API Gateway or Service Mesh is preferred.

  • Experience with Docker or Kubernetes.

  • Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.

  • Fluency working on Linux OSes.

  • Familiarity with DevOps and CD/CI pipeline.

  • Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

#LI-TR1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

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