Is the Senior Solutions Engineer role remote?

No — this is an on-site role in Sweden.

How much experience is required?

4–6 years of relevant experience for this Senior Solutions Engineer role.

Where is the role based?

Decagon is hiring for this position in Sweden.

What's the tech stack?

Joblaze extracted these technologies from the posting: AI/ML.

What seniority level is this role?

Decagon targets senior candidates for this position.

Is this full-time or contract?

Full-time for this Senior Solutions Engineer role at Decagon.

Senior Solutions Engineer at Decagon

Joblaze summary

In the role of Senior Solutions Engineer at Decagon, the individual will engage with enterprise clients to design and implement AI-driven solutions that enhance customer interactions. This position requires a blend of technical acumen and interpersonal skills, particularly in pre-sales engineering and enterprise architecture, with a focus on creating tailored demonstrations and value-driven integrations. Ideal candidates will have several years of customer-facing experience, preferably in a high-growth startup, and a strong understanding of generative AI applications. Decagon emphasizes a collaborative work environment, guided by its core values.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Decagon's career page.
Decagon has 141 other open roles including Field Marketing Coordinator, Technical Accounting & Financial Reporting Manager, Director of Solutions Engineering, Enterprise East.
5148 active AI/ML roles on Joblaze right now.
Typical AI/ML salary we track runs $140,000–$231,000 (median $180,000, across 2237 roles). See AI/ML salary trends

Quick facts

Is the Senior Solutions Engineer role remote?: No — this is an on-site role in Sweden.
How much experience is required?: 4–6 years of relevant experience for this Senior Solutions Engineer role.
Where is the role based?: Decagon is hiring for this position in Sweden.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML.
What seniority level is this role?: Decagon targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Senior Solutions Engineer role at Decagon.

From the original posting

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Role

Decagon is looking for a Senior Solutions Engineer, a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.

Your background looks something like this

4-6 years of customer facing experience in a sales engineering (pre-sales) role
Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
Create and architect generative AI experiences for our customer’s end users
Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
Strong interpersonal and teamwork skills
Functional understanding of GTM systems and workflows

Even better if you have

2+ years of AI sales engineering experience
Experience in a high-growth startup environment

Benefits

We proudly offer the following benefits for our full-time employees:

Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office to keep you at your best
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Senior Solutions Engineer

Similar positions