• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

About the Role

We're building a dedicated Strategic Accounts team to own ElevenLabs' most important customer relationships across Singapore, and we're looking for a high-impact Strategic Account Executive to be among the first hires.

This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations across Singapore — building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation across customer experience, product, and operations.

These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. The region is early-stage for ElevenLabs — you're not just executing a playbook, you're writing it.

In This Role, You Will

• Own and grow a focused portfolio of strategic accounts for Singapore, driving both net-new business and expansion

• Develop and execute multi-year account strategies across business units, geographies, and use cases — spanning enterprise segments such as FSI, Telco, technology, e-commerce, and government-linked corporations

• Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions), including in-country data residency requirements and private deployment configurations

• Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders — navigating both HQ and regional decision-making structures

• Act as a strategic advisor, educating on emerging AI voice trends and shaping customers' long-term AI roadmap in markets with rapidly evolving regulatory and procurement landscapes

• Partner cross-functionally with Solutions Engineering, Customer Success, and FDE (Forward Deployed Engineering) to deliver and expand — coordinating closely with the Singapore-based team

• Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights relevant to the APAC market

• Feed learnings from the field — including localisation needs, compliance requirements, and competitive dynamics — into the product roadmap and broader strategic sales playbook

• Drive creative outbound and high-touch engagement strategies: executive briefings, onsites, regional events, and relationship-based approaches suited to North Asia and Singapore enterprise culture

Requirements

• 6–10+ years of quota-carrying experience with a focus on strategic or enterprise accounts in Singapore

• Proven track record of closing and expanding seven-figure+ deals within named accounts

• Experience leading complex, multi-threaded sales cycles across large regional organizations with layered approval processes

• Strong ability to drive land-and-expand motions and long-term account growth, including navigating renewal and expansion cycles in relationship-driven markets

• Experience scoping consultative, custom deals that go beyond standard SKUs — including private deployment, on-premise, or VPC-based architectures for regulated customers

• Technical fluency — able to engage product and engineering leaders on APIs, integrations, architecture, and data security requirements

• Executive presence with the ability to influence C-suite stakeholders and shape long-term AI strategy

• Track record of translating customer needs into product feedback and roadmap influence, especially in markets with distinct localisation requirements

• Creative, self-driven approach to outbound and pipeline generation — comfortable operating in a high-growth, ambiguous environment and building playbooks from scratch

• Willingness to travel regularly for customer engagements across the region (onsites, QBRs, executive meetings)

• Strong bias toward action, ownership, and leveraging AI in day-to-day workflows

• Fluency in English additional regional language proficiency is a strong plus

• Experience selling into Southeast Asian markets is strongly preferred

Location

Candidate must be located within Singapore.

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