Joblaze summary

The Strategic Partner Manager at Twitch focuses on supporting and onboarding new creators within the Partner Program, ensuring they have the tools and guidance needed for success. This role requires a blend of analytical skills and relationship management, as the manager will engage with a portfolio of Twitch Partners while also identifying potential new creators. Ideal candidates have at least three years of experience in client management or business development, particularly within digital media or the gaming sector. The position is part of a collaborative team dedicated to enhancing the creator experience and fostering community engagement.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 10, 2026. Last confirmed on Twitch's careers page November 3, 2026.

Quick facts

Is the Strategic Partner Manager role remote?: No — this is an on-site role in Madrid, Spain.
How much experience is required?: At least 3 years of relevant experience for this Strategic Partner Manager role.
Where is the role based?: Twitch is hiring for this position in Madrid, Spain.
What seniority level is this role?: Twitch targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Strategic Partner Manager role at Twitch.

From the original posting

About the Team

The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch's success.

About the Role

The Strategic Partner Manager (SPM) supports the ongoing success of creators across the Twitch Partner program and plays a vital role in bringing new creators into the ecosystem. This role spans Creator Recruitment, Account Management, and Community Engagement, requiring a balance of analytical thinking and relationship management skills.

The role will work from Madrid, Spain and report into the Director of Global Spanish Partnerships.

You Will:

Creator Recruitment

Identify, evaluate, and reach out to high-potential creators who are new to Twitch or transitioning to livestreaming
Guide creators through structured onboarding covering analytics, audience development, channel setup, and monetization fundamentals, support.
Conduct stream reviews and support test-streaming to ensure smooth creator starts
Maintain visibility in emerging creator communities across platforms (TikTok, YouTube, Instagram, etc.

Partner Touchpoints & Account Management

Serve as primary point of contact for a portfolio of Twitch Partners
Provide timely, high-quality support and guidance on Twitch products, policies, and best practices
Maintain accurate documentation of creator interactions and portfolio data in Salesforce
Collect and log partner feedback to inform product development and messaging
Community Management & Events (15% of time)
Support planning and execution of IRL events to deepen creator relationships
Maintain active presence in Partner community spaces (e.g., Discord)
Represent Twitch at creator community moments as a brand ambassador
Document creator insights and event outcomes

Administrative & Strategic Tasks

Generate and maintain reports on creator performance and engagement
Analyze data to identify trends and opportunities within creator portfolio
Participate in cross-functional meetings and initiatives
Support development of scalable solutions for creator needs

Team Collaboration

Work closely with Marketing, Product, Sales, and other teams
Participate in regular team meetings and planning sessions
Share insights and best practices with broader partnerships team
Contribute to process improvements and team initiatives

Success Metrics

Creator recruitment and onboarding targets
Partner retention and satisfaction rates
Response time and quality of support
Event participation and outcomes
Documentation quality and timeliness
Cross-functional collaboration effectiveness

You Have:

Bachelor's degree or equivalent practical experience
3+ years of experience in client/partner management, content acquisition, or related fields
Demonstrated experience in relationship management and business development
Strong analytical and communication skills
Fluency in English (written and verbal)

Bonus Points

Experience in digital media, gaming, or creator economy
Knowledge of content creation platforms and livestreaming industry
Experience using CRM systems (e.g., Salesforce)
Project management experience
Additional language skills relevant to the region

Perks

Private Medical Insurance
Dental, Vision & Life Insurance
Pension Plan
Maternity & Parental Leave
Paid Time Off & Holidays
Commuter Benefits
Amazon Employee Discount

Job ID: TW9283

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Standard company text repeated across Twitch's postings is omitted here.

Strategic Partner Manager