Joblaze summary

The Strategic Sales Director at Cresta is responsible for driving significant sales initiatives with major Australian companies, focusing on complex deals that leverage the company's AI technology. This role requires extensive experience in SaaS sales, particularly in negotiating and closing enterprise-level agreements, along with strong communication skills to engage with C-level executives. Ideal candidates will have a background in leading cross-functional teams and a deep understanding of the contact center market. As an early team member in a rapidly growing startup, this position offers the chance to shape sales processes and contribute to regional expansion.

Joblaze insights

Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Cresta's careers page November 12, 2026.

Quick facts

How much experience is required?: At least 7 years of relevant experience for this Strategic Sales Director, Australia role.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML, SaaS.
What seniority level is this role?: Cresta targets director candidates for this position.
Is this full-time or contract?: Full-time for this Strategic Sales Director, Australia role at Cresta.

From the original posting

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

About the role:

As a Strategic Sales Director you will focus on some of the largest companies in Australia, working on big strategic deals that will change the trajectory of the company. You’ll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in regional expansion strategy and help build the APAC region.

Responsibilities:

Own the sales experience while building and managing relationships with key decision-makers and executives
Run complex sales cycles from initial contact to close
Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
Hit your number

Qualifications We Value:

7+ years of SaaS software sales experience at an enterprise level
Experience negotiating, structuring and executing complex enterprise-level agreements
Prior experience leading cross-functional teams through large deal close processes
Ability to articulate contractual, technical, and financial value points to customers, including executives
Excellent communication and presentation skills with experience presenting to C-level executives
Ability to travel up to 25%

Perks & Benefits:

We offer Cresta employees a variety of medical benefits designed to fit your stage of life
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family

Compensation:

Compensation for this position includes a base salary, variable (OTE), equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in Australia, and offer competitive local pay and benefits. Your recruiter can provide further details.

Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).

Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.

Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

Standard company text repeated across Cresta's postings is omitted here.

Strategic Sales Director, Australia

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