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Technical Account Manager

Serve as a trusted technical advisor for enterprise customers at Figma, guiding implementations and ensuring long-term success.

Location
San Francisco, CA • New York, NY • United States
Compensation
$140k–$296k/yr
Level
senior
Type
full time · Hybrid

Posted by employer 1 month ago

First seen on Joblaze 1 month ago

Last verified on the company career page 20 hours ago

What you'll build

  • Serve as a strategic technical advisor for enterprise customers
  • Lead structured technical engagements
  • Guide customers through enterprise API usage
  • Deliver technical workshops and training sessions
  • Collaborate cross-functionally with sales and product teams

Must have

  • 5+ years of experience in technical account management or related role
  • Solid understanding of enterprise systems, APIs, integrations
  • Superb communication skills
  • Consultative mentality

Nice to have

  • Familiarity using Figma or other design tools
  • Understanding how to tailor AI output
  • Background in frontend development
  • Delivered technical workshops in past roles

AI in the day-to-day

Experience advising on or implementing AI-powered solutions within enterprise environments.

Requirements

Experience
5+ years

Not disclosed in this posting: visa sponsorship.

Benefits

401k Match Equity/Stock Options Paid Time Off Health Insurance Mental health and wellness benefits Parental Leave

Joblaze summary

In the role of Technical Account Manager at Figma, the individual will act as a key technical advisor for enterprise clients, facilitating the adoption and integration of Figma's platform into their existing systems. This position requires a strong grasp of APIs, enterprise architecture, and development frameworks, along with excellent communication skills to engage diverse stakeholders. Ideal candidates will have significant experience in technical account management or solutions engineering, particularly within SaaS environments. Figma emphasizes a collaborative culture, encouraging team members to grow and adapt as they navigate complex customer needs.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 11, 2026. Last confirmed on Figma's careers page October 29, 2026.
  • Salary band is in line with the typical range for comparable tech roles (median ~$128,100).
  • Starts above 42% of 1273 comparable senior other roles in United States we track (median $144,000 across 187 companies).

Quick facts

Is the Technical Account Manager role remote?
It's hybrid — Figma expects some on-site time in San Francisco, CA • New York, NY • United States.
What's the salary range?
Figma lists $140,000–$296,000 for this role.
How much experience is required?
At least 5 years of relevant experience for this Technical Account Manager role.
Where is the role based?
Figma is hiring for this position in San Francisco, CA • New York, NY • United States.
What seniority level is this role?
Figma targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Technical Account Manager role at Figma.

From the original posting

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma's largest enterprise customers, working closely with customer enablement, sales, and product teams to guide sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. This role sits at the intersection of customer success, enterprise architecture, and developer workflows, with a goal of reducing technical risk, accelerating adoption, and ensuring customers are set up for long-term success.

What you’ll do at Figma:

  • Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals
  • Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation
  • Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems
  • Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas)
  • Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features
  • Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance
  • Surface technical insights and opportunities that support renewals, expansion, and long-term account growth
  • Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value

We'd love to hear from you if you have:

  • 5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization
  • A solid understanding of enterprise systems, APIs, integrations, development frameworks and identity management frameworks
  • Experience advising on or implementing AI-powered solutions within enterprise environments, including evaluating architectural considerations, governance requirements, and integration strategies for emerging AI technologies
  • Superb communication skills and the ability to confidently engage both technical and non-technical audiences
  • A consultative mentality and a passion for navigating multiple stakeholders within complex customer environments helping tackle technical challenges

While it’s not required, it’s an added plus if you also have:

  • Familiarity using Figma or other design and developer collaboration tools
  • Understanding how to tailor AI output through the use of guidelines and skills to enrich context for MCP servers and LLMs
  • A background in frontend development or familiarity with design-to-code workflows
  • Delivered technical workshops, enablement sessions, or advisory services in past roles
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Annual Base Salary Range:
$140,000—$296,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Standard company text repeated across Figma's postings is omitted here.

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