Join MongoDB as a Technical Services Curriculum Engineer to develop and deliver training for a hybrid team in Vancouver.
Benefits
Joblaze summary
The Technical Services Curriculum Engineer at MongoDB focuses on developing and enhancing internal training materials to ensure team members are equipped with the necessary skills for effective customer support. This role requires a strong background in technical education, familiarity with course development methodologies, and experience in hands-on learning environments, particularly in database management and programming languages. Ideal candidates are those with a blend of technical expertise and instructional design experience, suited for a collaborative and dynamic team environment.
Joblaze insights
- Listed today on Joblaze — tracked directly from MongoDB's career page.
- MongoDB has 455 other open roles including Enablement Delivery Specialist, Senior Account Executive, Acquisition ( Digital Native), Senior Partner Solutions Architect.
- 2491 active Python roles on Joblaze right now.
- 768 active Java roles on Joblaze right now.
- 675 active C++ roles on Joblaze right now.
- Salary band is in line with the typical range for comparable tech roles (median ~$113,600).
Quick facts
- Is the Technical Services Curriculum Engineer role remote?
- It's hybrid — MongoDB expects some on-site time in Vancouver, Canada.
- What's the salary range?
- MongoDB lists CAD 115,000–CAD 160,000 for this role.
- Where is the role based?
- MongoDB is hiring for this position in Vancouver, Canada.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: C++, Java, Ruby, Node.js, Python, Linux.
- What seniority level is this role?
- MongoDB targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Technical Services Curriculum Engineer role at MongoDB.
From the original posting
About the team
Our Technical Services (TS) team members use their exceptional problem solving and customer service skills in conjunction with their deep technical experience to advise customers and to solve their complex MongoDB problems.
The Curriculum Engineer will work closely with this team and the rest of the TS Enablement program in order to create and maintain technical education modules for both new and upskilling team members to perform their support tasks at the highest levels. Responsibilities include designing,creating and delivering interactive internal training modules in cooperation with technical leaders and subject matter experts.
We are looking to speak to candidates who are based in Vancouver for our hybrid working model.
Responsibilities
- Develop, maintain, and continually improve internal training materials (videos, slides, reference materials, evaluations, etc.)
- Identify technical and procedural training needs across the team
- Help foster a culture of continual learning, skill sharing through live training, coaching and mentoring
- Build out the training curriculum, module hierarchy and training policies
- Foster subject-matter expert contributions to the creation and review of technical content
- Establish and report on training KPIs and success metrics
- Create environments and technical exercises for hands-on engineering workshops
- Improve practices and tooling related to the training content lifecycle
- Evaluate and recommend the most effective delivery methods for training
- Suggest the appropriate cadence to keep key skills fresh as well as supporting new product and feature readiness across the organization
- Work with a globally distributed team across multiple time zones
Requirements
- Experience developing and delivering technical education/training
- Experience consolidating and presenting technical concepts from subject-matter experts
- Familiarity with course development methodologies
- Proven success in creating, delivering and managing effective hands-on learning
- The desire and ability to rapidly learn a wide variety of new technical skills
- One or more of the following technical skills (multiple is a bonus):
- Experience using or managing databases
- Experience coding in one or more of the languages with drivers supported by MongoDB (eg. Python, Node.js, Java, Ruby, C#, ...)
- Experience managing software development projects/ processes/ SDLC
- Experience with system administration of Linux servers or networks
- Technical Support experience
- Data analysis experience
- Experience evaluating training effectiveness (through assessment rubrics etc)
- Excellent written and verbal communication skills in English
Nice to Haves
- Experience using and managing a major Learning Management System (LMS) or e-Learning platform
- Experience using or managing MongoDB
- Experience with Jira or Salesforce
- Experience with Just-in-Time learning approaches
- Experience with gamification of learning
- Experience with GenAI, Agentic systems and process automation
- Experience with project/program management
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 2273459238
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.