Joblaze summary

In the role of Technical Support Engineer at Cloudflare, the individual will engage with customers to resolve a variety of technical issues while collaborating with the Technical Operations team. Key skills include familiarity with HTTP, DNS, SSL, and command line tools, alongside experience in customer-facing support roles. This position is well-suited for someone with a strong technical background and a proactive approach to problem-solving. The team values curiosity and innovation, making it ideal for those eager to deepen their understanding of internet technologies.

Joblaze insights

Listed yesterday — first seen on Joblaze November 10, 2026. Last confirmed on Cloudflare's careers page November 10, 2026.
Starts above 1% of 3953 comparable other roles we track (median $125,000 across 295 companies).
JavaScript appears in 7.5% of 40 comparable other roles in Portugal; PostgreSQL appears in 2.5% of 40 comparable other roles in Portugal.

Quick facts

Is the Technical Support Engineer role remote?: No — this is an on-site role in Lisbon, Portugal.
What's the salary range?: Cloudflare lists €28,000–€39,000 for this role.
Where is the role based?: Cloudflare is hiring for this position in Lisbon, Portugal.
What's the tech stack?: Joblaze extracted these technologies from the posting: Cache, DNS, HTTP, JavaScript, MS-SQL, MySQL.
Is this full-time or contract?: Full-time for this Technical Support Engineer role at Cloudflare.

From the original posting

About Us

Available Locations: Lisbon, Portugal

About the Role:

Do you thrive in a high performance role, solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Support Engineer to join our team PAYGO. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies. You will provide support on our Application Performance and Developer Platform products.

Examples of desirable skills, knowledge and experience:

You thrive in a high performing team environment
You take ownership and make sure you solve the customers issues.
You drive the case to the finish line.
You are familiar with Developer Platform products
You have previous experience working as part of a team in a customer-facing role
You have experience solving HTTP, DNS, SSL, Cache and other networking-related problems
You understand how the Internet works
You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump)
You have experience working in a support role.
You are comfortable communicating through various support channels and always put the customer first (Emails, Live Chats, Phone calls and virtual meetings)
You are a motivated self-starter and always looking to expand your existing skill set

Bonus Points

You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin
You are familiar with Cloudflare and have a site actively using our platform
You are familiar with Nginx, Apache, IIS or any other web servers
You are committed to gaining a deeper understanding of the following technologies: DNS / CDN - Cache / SSL / Cloudflare Workers
You have worked with PostgreSQL, MySQL, MS SQL or other database servers
You have experience with Cloudflare Workers and/or JavaScript
You have experience with Video encoding and streaming solutions

For Portugal based hires: Estimated annual salary of €28,000-39,000.

What Makes Cloudflare Special?

Standard company text repeated across Cloudflare's postings is omitted here.

Technical Support Engineer

About Us

What Makes Cloudflare Special?

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