Workday Integration Specialist

Location: Austin, US

About the Department

Cloudflare’s Enterprise Applications Team is responsible for running and maintaining the essential systems that enable internal teams to operate efficiently. Within the Enterprise Applications Team is a technical group responsible for the HR tech suite and associated integrations with various platforms.

About the Role

We are looking for a Workday Integration Specialist to join our People & Payroll Systems team, an energetic team focused on building resilient and efficient solutions to difficult problems. The Workday Integration Specialist serves as a technical point of contact for production support issues and assigned projects, including solution design, technical documentation, and implementation. We strive to build reliable, fault-tolerant systems that can operate at Cloudflare’s scale.

What You’ll Do

• Work on a range of system integration support, technical debt and HR initiatives involving Workday, Greenhouse, middleware, data lakes and other systems.
• Help design, build, test, and support inbound and outbound Workday integrations.
• Integrate Workday HCM with third-party global payroll and benefits providers.
• Configure integration security.
• Troubleshoot and fix production support issues.
• Develop Workday custom reports, including BIRT.
• Create and launch EIBs.
• Work with teams to communicate, verify, and test desired functionality changes.
• Leverage AI to build solutions, document solutions and streamline processes.
• Work with internal business users to demonstrate changes to the system and ensure all relevant business needs are addressed.
• Create and maintain system design documentation.
• Enforce Workday integration best practices and standards.
• Manage multiple competing priorities through effective organization and communication.
• Work on other assigned projects and tasks as needed.

Examples of Desirable Skills, Knowledge and Experience

• Bachelor’s degree or higher in a technology-related field, or relevant experience implementing business systems.
• Proficient technical knowledge of Workday HCM, Benefits, Compensation, Talent Management, and third-party payroll vendors such as ADP, CloudPay, Safeguard, and TMF.
• Workday integration certifications preferred.
• 2–3 years of experience in software development.
• Experience developing Workday inbound and outbound integrations.
• Experience developing Workday custom reports, dashboards, and calculated fields.
• Experience developing Workday EIBs, Core Connectors, RaaS, and web services.
• Experience working with Workday Studio.
• Experience working with Workday Object Transporter (OX).
• Experience leveraging AI tools to help build solutions and build documentation.
• Knowledge of XML and XSLT; Java and MVEL are secondary technical skills.
• Experience monitoring and maintaining interfaces between Workday and internal or external vendor systems.
• Self-motivated and exceptionally detail-oriented.
• Highly organized with the ability to multitask and prioritize effectively while demonstrating a sense of urgency.
• Ability to think through and deliver creative, value-added solutions through self-initiative and ownership.
• Experience with Jira and Google Suite.
• Experience building strong working relationships with business partners, application users, project managers, internal IT teams, and external application consultants.