Workday Analyst, People Operations

About the Role

Cloudflare is hiring a Workday Analyst, People Operations to support Workday production needs for People teams. This role will handle tier 1 and tier 2 business-as-usual (BAU) tickets, routine Workday updates, EIBs, and HR reporting. You will be a key connection point between HR stakeholders and the HRIS team, helping resolve day-today Workday issues while escalating complex configuration, process, and security questions through the right review paths. This role is a good fit for someone with hands-on Workday experience who wants to grow deeper in Workday reporting, business processes, security, and functional HCM support while helping HR Operations build stronger inteam Workday capability

What You'll Do (Required)

• Triage and resolve BAU Workday tickets; escalate complex issues to HRIS with clear documentation
• Reassign tasks, rescind and cancel transactions, and correct routine transactional errors
• Create BP notifications and make small BP adjustments under HRIS governance
• Create, test, and run EIBs for approved HR operational needs Build and maintain HR reports; make minor field additions and route larger reporting work to HRIS
• Apply Workday security awareness when supporting reports, business processes, EIBs, and data changes
• Build audit reports that flag missing employee data, compensation anomalies, and potential access or dataquality issues
• Partner with the HR Data Governance partner on data standards, field classification, audit findings, and appropriate data use
• Use Workday security, reporting, and process knowledge to strengthen HR Operations team capability and reduce dependency on senior HRIS resources for routine requests
• Document process corrections, including when and how to resend transactions Support training for international People Ops teams on standard Workday processes and ticket submission

Experience Required:

• 2–4 years of hands-on Workday experience in reporting, production support, business processes, security, and functional HCM support
• Working knowledge of Workday security concepts, including domain security, security groups, and how security affects report fields and data visibility
• Experience creating and updating Workday reports Strong troubleshooting skills and clear written communication
• Ability to explain Workday issues and process requirements to HR stakeholders in a practical, easy-tounderstand way Interest in building deeper
• Workday expertise across HCM, payroll, time tracking, absence, compensation, and benefits

Preferred Experience:

• EIB experience
• Business process configuration experience, including notifications and approvals
• Experience building audit and data-quality reports
• Experience partnering with data governance and compliance teams on standards, access reviews, and audit findings Experience supporting international HR teams

Compensation

Compensation may be adjusted depending on work location.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave