"customer support tools" Jobs

Join Anthropic as a Support Engineer to provide high-touch technical support for strategic enterprise customers.

Lead the data strategy and reporting function within the Customer Support organization at Mercury.

Join Mercury as an Investment Support Specialist to shape treasury products and enhance customer experience in a growing fintech environment.

Join Affirm as an IT Support Administrator to enhance user experience and maintain technology infrastructure in a hybrid work environment.

Join Mercury as a Senior Quality Analyst to drive insights-driven quality improvements in customer support using AI-assisted tools.

Join Figma as a Support Content Specialist to design and optimize AI-powered content systems for exceptional customer support.

Join Anthropic as an IT Support Engineer to manage SaaS operations and enhance application administration in a growing AI company.

Lead the transformation of Mercury's Customer Support into a bank-grade operation while maintaining speed and quality.

Join Reddit as a Senior Support Engineer to lead end-user support and drive operational excellence in a fast-paced environment.

Join Harvey AI as a Support Operations Engineer to build and deliver enablement content in a fast-evolving environment.

Drive customer success and product adoption for enterprise clients at Datadog in a hybrid work environment.

Join Mercury as a Senior Customer Support Operations Readiness Program Manager to enhance operational readiness across customer support initiatives.

Join Harvey AI as a Support Operations Data Analyst to drive analytics and reporting for User Operations in a fast-paced environment.

Join Figma as a Technical Quality Specialist to troubleshoot complex bugs and enhance customer experiences in a fully remote role.

Lead a team of senior specialists in providing high-touch support for Ramp's largest enterprise customers.