Lead the Front Office Brokerage Operations team at Cash App, ensuring compliance and exceptional customer experience in a dynamic financial environment.

Lead a high-performing Customer Advocacy team at Affirm, driving customer satisfaction and operational excellence in a fully remote environment.

Lead a high-performing Customer Advocacy team at Affirm, focusing on resolving complex customer complaints and improving service levels.

Lead Safety Infrastructure Engineering at Discord, managing two teams focused on backend systems and AI-driven automation.