"ticketing workflows" Jobs

72 open tech roles matching “ticketing workflows”, taken straight from company career pages — not reposted from other job boards. Most in demand right now: AI/ML, Python, TypeScript. Every listing is re-checked daily and closed roles are removed.

Showing 20 of 72 results

Cursor

Lead the support operations systems at Cursor, focusing on technical and operational improvements in a hands-on role.

Cursor Remote Published 3 months ago
Cursor

Lead a team of billing agents in a remote role, focusing on performance metrics and operational programs in a developer tools company.

Cursor Philippines Published 3 months ago
Lyft

Manage systems and operations for Lyft Ads and Lyft Business, bridging technical needs with commercial goals in a hybrid work environment.

Lyft San Francisco, CA $156k–$195k/yr Published 2 months ago
Heavy meetings
Hercules

Lead day-to-day customer operations at Hercules, ensuring high-quality outcomes and managing billing and non-technical support.

Hercules Remote - North America $100k–$250k/yr Published 6 months ago
AI-first team
Hercules

Lead day-to-day customer operations at Hercules, ensuring high-quality outcomes and managing a contractor team.

Hercules San Francisco $100k–$250k/yr Published 6 months ago
AI-first team
Vim

Lead a technical support team for a healthcare SaaS company, enhancing provider workflows and integrating AI-driven support systems.

Vim New York, New York, United States $125k–$145k/yr Published 1 month ago
Flexible on stack
Decagon

Lead the Agent Orchestration team at Decagon, driving technical strategy and team development in a fast-paced environment.

Decagon San Francisco $280k–$430k/yr Published 7 months ago
Heavy meetings
Saronic Technologies

Lead documentation operations for a company focused on enhancing maritime autonomy through intelligent platforms.

Saronic Technologies Austin, TX Published 2 months ago
Peregrine

Own and build the customer support function at Peregrine, ensuring fast and reliable responses for public safety organizations.

Peregrine San Francisco, CA $90k–$140k/yr Published 1 month ago
Pilot

Lead IT operations for the San Francisco office, supporting a hybrid workforce with a focus on security and AI-assisted tools.

Pilot San Francisco, California, United States $115k–$156k/yr Published 1 day ago
Flexible on stack
Fireworks AI

Lead the Security Operations function at Fireworks AI, building detection and response capabilities as the company scales its AI infrastructure.

Fireworks AI San Mateo Published 3 weeks ago
Flexible on stack
Coreweave

Lead a full-stack team to build and manage tooling for hardware ticketing automation and repair procedures in a cloud environment.

Coreweave Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA $165k–$242k/yr Published 3 weeks ago
Flexible on stack Heavy meetings
Wispr Flow

Lead B2B marketing efforts at Wispr Flow, bridging product-led growth and enterprise revenue in a fast-paced startup environment.

Wispr Flow San Francisco Published 5 months ago
baseten

Lead the marketing technology and operations at Baseten, ensuring robust systems for a rapidly scaling marketing engine.

baseten New York Published 4 weeks ago
Flexible on stack
Affirm

Lead the Security Risk Management team at Affirm, focusing on automation and engineering-driven security solutions.

Affirm Remote US $165k–$225k/yr Published 3 months ago
Flexible on stack
Rogo

Join Rogo as the first Customer Support Manager in APAC, driving exceptional client experiences in a fast-paced environment.

Rogo Singapore Published 4 months ago
Wonderschool

Lead the AI Product Support team at Wonderschool, building systems to enhance customer support and reduce ticket volume.

Wonderschool San Francisco Published 3 months ago
Check

Lead and develop the Partner Support team while providing hands-on support to partners in resolving payroll and technical issues.

Check Remote Published 1 week ago
Bestow

Lead a team of Technical Solutions Engineers to enhance support engineering processes in a rapidly growing life insurance technology platform.

Bestow Remote, US Published 3 weeks ago
Flexible on stack Heavy meetings
Decagon

Join Decagon as a Solutions Architect to define and implement scalable Salesforce solutions for enterprise customer support.

Decagon San Francisco Published 8 months ago