Lead Zendesk Jobs

Lead a high-performing member care team to deliver exceptional, hospitality-led support in a proactive healthcare environment.

Lead a high-performing member care team at Neko Health, focusing on proactive, human-centered support.

Lead an AI-first team to develop internal tools and automation for a cutting-edge security platform at Wiz.

Lead workforce optimization for member care operations in a rapidly growing healthcare company focused on preventative care.

Lead customer support programs and supportability initiatives in a remote cybersecurity company focused on operational excellence.

Own and evolve internal tooling for operations in a hands-on role at a rapidly growing remote-first healthcare company.

Lead the customer support team at Benchling, focusing on AI adoption and operational efficiency in biotech R&D.

Lead a team of Technical Account Managers in Europe to drive customer success and retention at Socket.dev.

Lead and support the Partnership Support team at Ethos Life, ensuring exceptional partner experiences and driving process improvements.

Lead the technical support experience for named customers at Braze, ensuring premium service and collaboration with cross-functional teams.

Lead a technical support team for a healthcare SaaS company, enhancing provider workflows and integrating AI-driven support systems.

Lead a team of customer support agents in a remote-first environment, focusing on coaching and performance improvement.

Lead a team of customer support agents in a remote-first environment, focusing on coaching and performance improvement.

Lead the AI Product Support team at Wonderschool, building systems to enhance customer support and reduce ticket volume.

Lead and build the engineering team for Harvey's internal business systems in Dublin, focusing on AI enablement and application development.