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Account Executive

Own full-cycle sales for inbound and outbound opportunities at a growth-stage company focused on AI-native support solutions.

Location
New York
Compensation
Not disclosed
Level
mid
Type
full time · On-site

Posted by employer 1 year ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 day ago

Apply at Pylon → Save job Scanned from usepylon.com

AI in the day-to-day

Pylon enriches interactions with deep account-level context and automates low impact customer work.

Requirements

Experience
2+ years

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

401k Match Gym Membership Unlimited PTO Remote Work Health Insurance Parental Leave

Joblaze summary

The Account Executive at Pylon is responsible for managing the entire sales cycle, from sourcing leads to closing deals with B2B tech companies. This role requires a solid background in SaaS sales, particularly with experience in selling higher-value contracts and engaging in outbound prospecting. Ideal candidates will have a technical sales acumen and a familiarity with AI-driven products, making them well-suited for a competitive market. Pylon, backed by notable investors, is focused on enhancing customer support through innovative technology.

Joblaze insights

Quick facts

Is the Account Executive role remote?
No — this is an on-site role in New York.
How much experience is required?
At least 2 years of relevant experience for this Account Executive role.
Where is the role based?
Pylon is hiring for this position in New York.
What's the tech stack?
Joblaze extracted these technologies from the posting: Salesbricks, Salesforce, Scratchpad.
What seniority level is this role?
Pylon targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Account Executive role at Pylon.

From the original posting

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.

The Role

  • Own full-cycle sales for inbound and outbound opportunities

  • Source a portion of your own pipeline via outbound

  • Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time

  • Run discovery, demos, trials (1–2 weeks), and close

Requirements

  • 2+ years of SaaS sales experience

  • Experience selling $10k–$100k ARR deals

  • Comfortable with outbound prospecting

  • Able to sell differentiated, technical products

  • Based in SF or NYC and willing to work in-person

Nice to Haves

  • Sold into competitive markets

  • Experience selling to Support, Success, or Post-Sales teams

  • Familiarity with AI-driven products

Sales Stack

  • Salesforce

  • Scratchpad

  • Salesbricks

Benefits

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 401(k) retirement plan

🚆 Commuter benefits

🌱 Parental leave

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

🍽 Lunch, dinner, and snacks at the office

🏋️ Fitness stipend

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