Joblaze summary

The Commercial Account Executive at Dialpad is responsible for managing the entire sales process, from lead generation to closing deals, while addressing complex communication challenges for clients. This role requires 1-2 years of sales experience, particularly in SaaS, along with familiarity with tools like Salesforce and Outreach. It is well-suited for individuals who are curious, persistent, and eager to drive results in a dynamic environment. The position is part of a collaborative team that plays a crucial role in achieving Dialpad's business objectives.

Joblaze insights

Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Dialpad's careers page November 8, 2026.
This exact title is also open at 2 other locations at Dialpad: Austin, US, Austin, US.
SaaS appears in 6.7% of 1875 comparable mid sales/marketing roles in United States; Sales appears in 6.2% of 1875 comparable mid sales/marketing roles in United States.

Quick facts

Is the Account Executive, Commercial role remote?: It's hybrid — Dialpad expects some on-site time in Tempe, US.
How much experience is required?: 1–2 years of relevant experience for this Account Executive, Commercial role.
Where is the role based?: Dialpad is hiring for this position in Tempe, US.
What's the tech stack?: Joblaze extracted these technologies from the posting: SaaS, Sales.
What seniority level is this role?: Dialpad targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Account Executive, Commercial role at Dialpad.

From the original posting

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Your Role
As a Commercial Account Executive, you’ll own the entire sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to turn a small-business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world.

Dialpad’s Account Executive, Commercial will solve tangible client obstacles by redefining their understanding of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

Dialpad’s Commercial Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers, and their peers to constantly improve the efficiency and effectiveness of the entire sales process.

This hybrid role reports to our Commercial Sales Manager and is based in our Tempe, AZ office.

What You’ll Do

Own the entire sales process, including working leads and generating pipeline.
Build talk tracks to align with specific client use cases.
Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap discussions.

Skills You’ll Bring

1-2+ years of sales experience in an ever-changing environment.
Experience with Salesforce, Outreach, Clari & Highspot.
Preferred expertise in SaaS Sales.

Why Join Dialpad

Standard company text repeated across Dialpad's postings is omitted here.

Account Executive, Commercial

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