Account Manager
Join Flexport as an Account Manager to grow client relationships and implement supply chain solutions in Vietnam.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 9 hours ago
What you'll build
- Develop and launch new solutions for global freight forwarding clients
- Accelerate growth of services across Flexport Portfolio
- Identify expansion opportunities with existing accounts
- Work cross-functionally to develop and execute client strategies
- Maintain relationships with critical stakeholders
Must have
- 4+ years client facing experience in logistics, freight forwarding, or supply chain
- Strong track record of delivering innovation and driving results
- Experience working in global team matrices
- Effective communication with strong English proficiency
- Strong negotiation and problem-solving skills
Nice to have
- Entrepreneurial mindset
- Strategic thinker and disciplined planner
- Highly collaborative
- High integrity and ethics
- Compliance first attitude
Practical constraints
- Willing to travel to other provinces to visit clients and factories
Requirements
- Experience
- 4+ years
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Account Manager at Flexport is responsible for nurturing and expanding client relationships by developing tailored solutions to complex supply chain challenges. This role requires expertise in logistics and freight forwarding, along with strong communication and negotiation skills to engage with stakeholders globally. Ideal candidates have a background in client-facing roles, an entrepreneurial mindset, and the ability to work collaboratively across diverse teams. Flexport emphasizes a compliance-first approach and values integrity, making it suitable for those who align with these principles.
Joblaze insights
- Listed yesterday — first seen on Joblaze September 29, 2026. Last confirmed on Flexport's careers page September 30, 2026.
- This exact title is also open at 5 other locations at Flexport: Sao Paulo, Melbourne, Australia, London, England, Amsterdam, Netherlands, Milan, Italy.
Quick facts
- Is the Account Manager role remote?
- No — this is an on-site role in Hanoi, Vietnam.
- How much experience is required?
- At least 4 years of relevant experience for this Account Manager role.
- Where is the role based?
- Flexport is hiring for this position in Hanoi, Vietnam.
- What seniority level is this role?
- Flexport targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Account Manager role at Flexport.
From the original posting
About Flexport:
The opportunity:
Tired of the traditional operating model of the freight forwarding industry? Want to join the most disruptive force for good in global commerce? At Flexport, our mission to make global commerce so easy there will be more of it. We believe that global trade should work better for everyone. Over the last decade, we have grown faster than any freight forwarder in history by taking a technology first approach to the industry’s biggest challenges and building a team of passionate experts to transform global logistics.
As a member of the Account Management team, your mission will be to proactively grow new and existing client relationships by building and implementing solutions to their supply chain challenges. This is the golden opportunity to help expand our business in Vietnam.
You will:
- Develop and launch new solutions that meet the needs of the largest and most complex global freight forwarding clients.
- Accelerate the growth of all services across the Flexport Portfolio including Air, Ocean, Domestic and Cross-border Logistics, Trade Advisory, Customs, PO Management.
- Partner with global teams in North America, Europe and Asia to identify expansion opportunities with our existing accounts to expand Flexport’s business.
- Work cross-functionally across Ocean/Air/Logistics Operations, Procurement, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on client strategies to maximize outcomes.
- Align management level customer contacts and maintain relationships with critical stakeholders at some of the world’s largest brands
- Stay informed on the latest industry and supply chain developments, and proactively educate and support your clients through change.
You should have:
- 4+ years client facing experience with a background in logistics, freight forwarding, or supply chain strongly preferred.
- An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results.
- Experience working in complicated global team matrices to drive desirable solutions and results on a global level.
- Experience building client relationships locally and globally and leveraging those relationships to grow the business partnership.
- Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized.
- Effective communication on all channels (written, verbal, phone, media) with strong English proficiency for aligning global stakeholders.
- Strong negotiation and problem-solving skills
- Highly collaborative; track record of building strong internal and external relationships.
- High integrity and ethics; style and behavior align with Flexport’s values
- A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
- Hanoi office location is in 1 Thai Ha, Dong Da,.
- Willing to travel to other provinces to visit clients and factories.
Commitment to Equal Opportunity
Standard company text repeated across Flexport's postings is omitted here.