Join Braze as an Account Manager to drive customer relationships and upsell opportunities in a dynamic, hybrid work environment.
Posted by employer 1 day ago
First seen on Joblaze 3 hours ago
Last verified on the company career page 3 hours ago
Benefits
Employee Resource Groups that provide supportive communities within Braze
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Flexible Paid Time Off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Competitive compensation that may include equity
A curated in-office employee experience, designed to foster community, team connections, and innovation
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
Family services that include fertility benefits and equal paid parental leave
Retirement and Employee Stock Purchase Plans
Joblaze summary
In the role of Account Manager for Emerging Enterprise at Braze, the individual will focus on expanding customer relationships and identifying upsell opportunities within a portfolio of large clients. Key skills include experience in SaaS sales, strong communication abilities, and proficiency with CRM tools like Salesforce. This position is suited for someone with at least two years in a quota-carrying sales role, particularly in enterprise environments. Braze emphasizes teamwork and a culture of accountability, making it a fitting environment for driven professionals.
Quick facts
- Is the Account Manager, Emerging Enterprise role remote?
- It's hybrid — Braze expects some on-site time in San Francisco, United States.
- What's the salary range?
- Braze lists $85,000–$100,000 for this role.
- How much experience is required?
- At least 2 years of relevant experience for this Account Manager, Emerging Enterprise role.
- Where is the role based?
- Braze is hiring for this position in San Francisco, United States.
- What seniority level is this role?
- Braze targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Account Manager, Emerging Enterprise role at Braze.
From the original posting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.
WHAT YOU'LL DO
- Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K
- Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
- Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities
- Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
- Coordinate resources to drive feature exploration and adoption
- Achieve quarterly upsell and renewals targets
- Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.
WHO YOU ARE
- 2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
- in a quota-carrying role
- working with companies with 2,000+ employees
- Drive, determination, and accountability
- Excellent product knowledge and ability to learn a feature-rich application
- Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams
- Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
- Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline
- Excellent organizational skills and time management abilities
- Proven ability to quickly get up to speed on new cloud apps and tools
- A proven networker in your daily life
- Up-to-date on digital trends, especially in the mobile, web, and email space
- Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus
- Prior experience in a startup technology company is a plus
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $100,000/year, with an expected On Target Earnings (OTE) between $170,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
Standard company text repeated across Braze's postings is omitted here.