Enterprise Account Manager
Join Braze as an Enterprise Account Manager to drive customer relationships and upsell opportunities with a passionate team.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Commercially expand customer relationships
- Analyze customer product usage
- Identify upsell opportunities
- Collaborate with internal departments
- Achieve quarterly upsell and renewals targets
Must have
- 3+ years of experience in Sales or Account Management
- Experience in a quota-carrying role
- Experience working with companies with 2,000+ employees
- Excellent verbal, written and stand-up presentation skills
- Intermediate to advanced knowledge of Google Office and MS Office Suite
- Prior experience with salesforce.com CRM
Nice to have
- Background in Enterprise SaaS sales for Mobile and/or Marketing Technology
- Prior experience in a startup technology company
Practical constraints
- Occasionally travel for onsite customer engagement
Requirements
- Experience
- 3+ years
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Benefits
Joblaze summary
In the role of Enterprise Account Manager at Braze, the individual will focus on expanding customer relationships and identifying upsell opportunities within a portfolio of large clients. Key skills include a strong background in SaaS sales, particularly in enterprise environments, along with proficiency in CRM tools and excellent communication abilities. This position is suited for someone with at least three years of experience in sales or account management, particularly in technology sectors. Braze emphasizes teamwork and a culture of accountability, making it a fitting environment for driven professionals.
Joblaze insights
- Listed yesterday — first seen on Joblaze October 13, 2026. Last confirmed on Braze's careers page October 13, 2026.
Quick facts
- How much experience is required?
- At least 3 years of relevant experience for this Enterprise Account Manager role.
- What seniority level is this role?
- Braze targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Enterprise Account Manager role at Braze.
From the original posting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
WHAT WE’RE LOOKING FOR
As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.
WHAT YOU'LL DO
- Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
- Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
- Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
- Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
- Coordinate resources to drive feature exploration and adoption
- Achieve quarterly upsell and renewals targets
- Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.
WHAT YOU BRING
- 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
- in a quota-carrying role
- working with companies with 2,000+ employees
- Drive, determination and accountability
- Excellent product knowledge and ability to learn a feature-rich application
- Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
- Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
- Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
- Excellent organizational skills and time management abilities
- Proven ability to quickly get up to speed on new cloud apps and tools
- A proven networker in your daily life
- Up-to-date on digital trends, especially in the mobile, web and email space
- Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
- Prior experience in a startup technology company a plus
WHAT WE OFFER
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