Joblaze summary

The Accountant for AI Operations at SpaceX is responsible for managing the accounts receivable and collections processes, ensuring timely follow-up and resolution of customer inquiries. This role requires familiarity with AR/ERP platforms and strong communication skills to maintain customer relationships while adhering to established procedures. Ideal candidates have at least one year of relevant experience and a background in accounting or finance. The position is integral to the finance team, emphasizing a customer service approach in a fast-paced environment.

Joblaze insights

Listed about 2 months ago — first seen on Joblaze September 10, 2026. Last confirmed on SpaceX's careers page November 10, 2026.
Salary band is below the typical range for comparable tech roles (median ~$127,600).
Starts above 55% of 154 comparable junior other roles in United States we track (median $88,000 across 62 companies).

Quick facts

Is the Accountant, AI Operations role remote?: No — this is an on-site role in Palo Alto, CA.
What's the salary range?: SpaceX lists $95,000–$130,000 for this role.
How much experience is required?: 1–1 years of relevant experience for this Accountant, AI Operations role.
Where is the role based?: SpaceX is hiring for this position in Palo Alto, CA.
What seniority level is this role?: SpaceX targets junior candidates for this position.
Is this full-time or contract?: Full-time for this Accountant, AI Operations role at SpaceX.

From the original posting

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

ACCOUNTANT, AI OPERATIONS

Play a key role in standing up and running SpaceX’s commercial infrastructure by owning order-to-cash collections across Grok API usage, subscriptions, and enterprise agreements. You will run the live receivables book, build scalable playbooks and workflows, partner cross-functionally to collect what is owed while preserving customer relationships, and help construct the systems the next generation of products will run on. The ideal candidate treats every interaction as a customer service moment, follows (and improves) established processes, flags issues early, and takes initiative to automate, coach, and drive results.

RESPONSIBILITIES:

Build and maintain the playbook for outreach, disputes, dunning, service restrictions, and escalations; know when a case requires an exception
Review high-risk work (disputes, short payments, write-offs, account status changes, customer commitments) before it reaches a customer or affects the close
Own accounts through outreach, dispute resolution, payment application, and reconciliation when required
Protect the customer relationship while resolving the balance
Own DSO, aging, and collection performance; be accountable for improving those results
Keep the receivables ledger clean with cash applied, disputes documented, and every balance explainable
Partner with the billing and revenue accounting to fix root-cause issues, credits, adjustments, and uncollected balances
Deliver complete and accurate collections data on time for monthly and quarterly close
Work across Campfire, Salesforce, NetSuite, Stripe, Databricks, D365, and support queues
Use AI for repetitive work; review output before it reaches a customer or the books and incorporate what works into team operations

BASIC QUALIFICATIONS:

Bachelor’s degree
1.5+ years of experience in collections, billing, accounts receivable, or order-to-cash

PREFERRED SKILLS AND EXPERIENCE:

Bachelor’s degree in accounting, finance, business, or other business discipline
Experience owning a receivables portfolio and its results (cash collected, aging, customer conversations)
Bachelor’s degree in accounting, finance, business, or related field
Experience owning a receivables portfolio and its results (cash collected, aging, customer conversations)
Comfort working across systems such as Salesforce, NetSuite, and billing platforms
Strong Excel or Google Sheets skills
Experience using AI for repetitive work
Excellent written, verbal, and interpersonal communication skills
Multi-entity or multi-currency receivables experience
SOX, audit support, credit review, or credit-risk experience
SQL, Databricks, D365, or other self-service data skills

ADDITIONAL REQUIREMENTS:

Must be willing to work long hours or weekends when needed to meet critical deadlines, such as month-end and quarter-end close
This position is based in Palo Alto, CA, and requires being onsite full-time — hybrid and remote work will not be considered

COMPENSATION AND BENEFITS:

Pay Range:
Level 1: $95,000.00 - $130,000.00
Level 2: $110,000.00 - $155,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

Standard company text repeated across SpaceX's postings is omitted here.

Accountant, AI Operations

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