Is the Agent Strategy Manager role remote?

No — this is an on-site role in Australia.

What's the salary range?

Decagon lists $150,000–$210,000 for this role.

How much experience is required?

At least 4 years of relevant experience for this Agent Strategy Manager role.

Where is the role based?

Decagon is hiring for this position in Australia.

What's the tech stack?

Joblaze extracted these technologies from the posting: AI/ML.

What seniority level is this role?

Decagon targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Agent Strategy Manager role at Decagon.

Agent Strategy Manager at Decagon

Joblaze summary

In the Agent Strategy Manager role at Decagon, the individual will engage directly with customers to facilitate the deployment and adoption of AI solutions, ensuring they derive significant value from the technology. This position requires a blend of technical understanding and strong interpersonal skills, as the manager will collaborate with cross-functional teams to address customer needs and influence product development. Ideal candidates will have over four years of experience in a customer-facing role within B2B SaaS, particularly in managing large accounts and complex projects. The role is well-suited for those who thrive in fast-paced environments and seek to make a tangible impact in

Joblaze insights

Listed 3 days ago — first seen on Joblaze October 15, 2026. Last confirmed on Decagon's careers page October 17, 2026.
This exact title is also open at 5 other locations at Decagon: London, Toronto, Dallas, San Francisco, New York City.
Salary band is below the typical range for Management roles (median ~$171,120).
Starts above 81% of 194 comparable mid management roles we track (median $120,000 across 100 companies).

Quick facts

Is the Agent Strategy Manager role remote?: No — this is an on-site role in Australia.
What's the salary range?: Decagon lists $150,000–$210,000 for this role.
How much experience is required?: At least 4 years of relevant experience for this Agent Strategy Manager role.
Where is the role based?: Decagon is hiring for this position in Australia.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML.
What seniority level is this role?: Decagon targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Agent Strategy Manager role at Decagon.

From the original posting

About the Team

Decagon’s Agent Strategy team is a high impact group that shapes how customers use and gain value from our product. You will work alongside a sharp and collaborative team of ASMs who build best practices, guide customers through high value deployments and bring customer insight into product strategy. Together the team defines how we deliver value to enterprise customers and continues to evolve as the company scales.

About the Role

As a member of Decagon’s Agent Strategy team you will partner closely with customers to guide deployments, support adoption and ensure they have the tools and insight they need to achieve meaningful outcomes. You will work cross functionally with Product and Engineering to surface customer needs, solve challenges and help shape how our technology performs in real world environments. This role blends relationship management with hands on execution and is ideal for someone who thrives in a fast paced setting and wants to have a direct impact at a high growth company.

In this role, you will

Play a key role in shaping the Agent Strategy function and laying the groundwork for how it operates at Decagon
Build meaningful and long-lasting partnerships with our customers, and act as your customers' strategic advisor
Co-pilot with your customers throughout their deployment journey, from early stages of project scoping all the way to full adoption and value realization
Continuously learn and upskill your expertise in our product features and functionality, as well as wider AI industry context to become an expert in best practices
Expertly communicate with customer stakeholders, from individual contributors all the way to C-level executives
Identify and support new projects and initiatives to best support our team and customers
Collaborate with Agent Product & Engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs

Your background looks something like this

4+ years of customer facing experience in a technical and customer facing role in B2B SaaS (e.g. Technical Account Manager)
Proven experience managing large customers and driving highly visible projects involving multiple stakeholders
Excellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiences
Strong interpersonal, persuasion and teamwork skills
Business understanding of GTM sales teams and processes
Strong technical acumen and passion for the overall agent building process (ability to code not required or needed)

Even better if you have

Are familiar with Agentic AI tool deployments in large organizations
Have working knowledge of Customer Support processes, systems, and best practices
Have experience in a high-growth startup environment
Have a bachelor's degree in Science, Technology, Engineering, Math or similar fields

Compensation

$150K-$210K OTE + equity

Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot

Standard company text repeated across Decagon's postings is omitted here.

Agent Strategy Manager

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