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Analyst, Risk Management

Join Razorpay as a Risk Management Analyst to enhance business through strategic partnerships and ensure compliance.

Location
Bengaluru, India
Compensation
Not disclosed
Level
mid
Type
full time

Posted by employer 3 days ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

Apply at Razorpay → Save job Scanned from razorpay.com

What you'll build

  • Conduct onboarding and ongoing customer due diligence
  • Perform quality control for investigations
  • Manage daily escalation queues
  • Participate in process improvement
  • Serve as a Subject Matter Expert

Must have

  • Knowledge about a customer support application or CRM
  • Familiarity with chargebacks and fraud chargebacks

Requirements

Education
Bachelor's degree

Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.

Joblaze summary

The Analyst in Risk Management at Razorpay focuses on establishing partnerships and ensuring compliance through customer due diligence and risk assessments. This role requires expertise in AML, sanctions, and financial crime, along with familiarity with screening tools and customer support applications. It is suited for individuals with a strong background in compliance and risk management, particularly those who excel in communication and detail-oriented tasks. Razorpay fosters a culture of ownership and transparency, encouraging team members to contribute ideas and drive improvements.

Joblaze insights

  • Listed yesterday — first seen on Joblaze October 9, 2026. Last confirmed on Razorpay's careers page October 9, 2026.

Quick facts

What's the tech stack?
Joblaze extracted these technologies from the posting: AML, Communication Skills, Fraud Control, Risk Management, customer due diligence.
What seniority level is this role?
Razorpay targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Analyst, Risk Management role at Razorpay.

From the original posting

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Job Title - Analyst - Risk Management

The Role:

The role will involve establishing and nurturing relationships with channel partners to promote and sell our products or services. You will play a critical role in expanding our business through strategic partnerships and ensuring the successful onboarding of new partners.

Job Summary

This role requires strong knowledge and experience in Sanctions, AML (Anti-Money Laundering), and Financial Crimes. The position will focus on Customer Due Diligence (CDD), website assessment, risk assessment associated with merchant onboarding, and Transaction Monitoring, covering all aspects of business model validation and compliance.

Roles and Responsibilities

  • Conduct onboarding and ongoing customer due diligence.
  • Conduct and perform quality control relative to a variety of investigation types, including suspicious activity, sanctions, and enhanced due diligence (EDD).
  • Manage daily escalation queues, handling complex or exception cases from business and operations teams.
  • Participate in process improvement, identifying and implementing best practices in effective and innovative ways.
  • Serve as a Subject Matter Expert (SME) with comprehensive knowledge about AML policies, fraud control, risk categorization policies, monitoring, evaluation, review, and associated reporting.
  • Demonstrate excellent knowledge of reporting procedures and record-keeping guidelines.
  • Maintain the ability to communicate clearly and precisely to the point with stakeholders.
  • ● Should be familiar with essential screening tools, including Dow Jones and LexisNexis.

Qualifications Required

Experience/Knowledge:

○ Knowledge about a customer support application or CRM, such as Freshdesk.

○ Familiarity with Stages/levels of chargebacks, penalty involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines (in brief), and reason codes in relation to fraud chargebacks.

Core Skills:

○ Communication Skills: Exceptional verbal and written communication.

○ Listening Skills: Ability to understand, anticipate, and resolve queries arising from various stakeholders.

○ Attention to Detail and Accuracy: Excellent organizational and multitasking skills, with the ability to identify anomalies or suspicious behaviors.

○ Interpersonal Skills: Friendly and pleasant demeanor over the phone and email.

● Education:

○ Bachelor's Degree.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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Standard company text repeated across Razorpay's postings is omitted here.

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