Associate Customer Success Manager - Denver
Join Datadog as an Associate Customer Success Manager to build relationships and drive product adoption in a hybrid work environment.
Posted by employer 3 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 17 hours ago
What you'll build
- Partner with the sales team for onboarding
- Build relationships with customers
- Carry out full-sales cycle for growth opportunities
- Act as advisor to customers
- Monitor usage trends
Must have
- Strong communicator
- Attention to detail
- Motivated by building relationships
- Customer-minded
Nice to have
- Experience in negotiating contract terms
- Excited by working in a fluid environment
Not disclosed in this posting: years of experience, visa sponsorship.
Benefits
Joblaze summary
In the role of Associate Customer Success Manager at Datadog, the individual will focus on building and maintaining strong relationships with existing customers while driving product adoption through onboarding and upselling efforts. Key skills include effective communication, attention to detail, and the ability to identify customer needs to enhance their experience with Datadog's solutions. This position is well-suited for someone early in their career who is motivated by customer success and eager to make a tangible impact. Datadog emphasizes a collaborative office culture and offers a hybrid work environment.
Joblaze insights
- Listed 2 days ago — first seen on Joblaze October 25, 2026. Last confirmed on Datadog's careers page October 26, 2026.
- Salary band is below the typical range for Sales/Marketing roles (median ~$142,000).
- Starts above 52% of 142 comparable junior sales/marketing roles in United States we track (median $65,000 across 77 companies).
Quick facts
- Is the Associate Customer Success Manager - Denver role remote?
- It's hybrid — Datadog expects some on-site time in Denver, Colorado, USA.
- What's the salary range?
- Datadog lists $68,000–$90,000 for this role.
- Where is the role based?
- Datadog is hiring for this position in Denver, Colorado, USA.
- What seniority level is this role?
- Datadog targets junior candidates for this position.
- Is this full-time or contract?
- Full-time for this Associate Customer Success Manager - Denver role at Datadog.
From the original posting
As an Associate Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Associate Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.
What You’ll Do:
- Partner with the sales team to ensure smooth transition and onboarding experience
- Proactively build relationships with customers to create mutual trust
- Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
- Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
- Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
- Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)
Who You Are:
- A strong communicator with excellent attention to detail
- Motivated by building long-term and long-lasting relationships
- Driven by the opportunity to make a visible impact with your work
- Customer-minded, always aiming to provide the most value possible
- Excited by working in an ever-evolving and fluid solution focused environment
- Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Sales training in MEDDIC and Command of the Message
- An inclusive company culture, opportunity to join our Community Guilds
- Intra-departmental mentor and buddy program for in-house networking
- Continuous professional development, product training, and career pathing
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Generous global benefits
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Standard company text repeated across Datadog's postings is omitted here.