Business Development Representative

Our HQ is in New York City with a hybrid schedule (M/T/W/F in office). We prefer NYC-based candidates or those open to relocation.

Role Overview

PermitFlow is looking for a Business Development Representative to support our core go-to-market motion across key customer verticals. This role is foundational to how we acquire new customers and scale revenue across Residential and Commercial Real Estate Development, Renewable Energy, and Home Services. You will be a front-line driver of pipeline, owning outbound engagement, building relationships with prospective customers, and converting interest into qualified sales conversations.

You will work closely with Account Executives and cross-functional partners to execute personalized outbound strategies, clearly communicate PermitFlow’s value in construction permitting, and generate new business through creative, multi-channel prospecting. This role requires comfort operating in a fast-paced startup environment, strong ownership of outcomes, and a genuine interest in developing sales craft through repetition, feedback, and results.

This is not a passive or support-only SDR role. It is an opportunity to join a high-growth company, master outbound sales fundamentals, and play a meaningful role in shaping PermitFlow’s go-to-market execution, with a clear path for growth based on performance.

What You’ll Do

• Execute high-volume outbound prospecting (80–100+ calls per day) across phone, email, and LinkedIn to engage prospective customers.

• Leverage ABM campaigns to engage the right personas at the right time — using digital engagement signals, intent data, and local market insights.

• Drive qualified meetings (SQLs) with decision-makers across the organization, including Permit Coordinators, Operations Leaders, Regional Directors, and Executive Leadership.

• Personalize outreach using account research, industry context, regional insights, and relevant proof points.

• Coordinate and cluster early wins — expanding from branch to branch, region to region, or franchise to franchise.

• Collaborate cross-functionally to document insights, share field intelligence, and refine our enterprise GTM motion.

• Transition qualified opportunities to the Enterprise AE for pilot scoping or enterprise-level discussions.

• Maintain clean CRM hygiene, consistent follow-up, and accurate forecasting within Salesforce.

What We’re Looking For

• Curious Storyteller: You research deeply, craft tailored outreach, and can connect operational pain points to business value.

• High-Volume Resilience: Comfortable making 80–100 calls per day and navigating rejection with consistency, energy, and professionalism.

• Goal-Driven Mentality: Motivated by quotas, metrics, and continuous improvement; taking ownership of results.

• Strong Communicator: Excellent written and verbal communication skills, with the ability to be clear, concise, and compelling.

• Strategic Operator: Skilled at identifying buying centers and understanding complex org structures (enterprise orgs, roll-ups, franchises, multi-brand groups).

• Team-Oriented: Thrive working side-by-side with AEs, Marketing, and RevOps to execute coordinated campaigns.

• Mission-Driven: Views sales as a deliberate career path and energized by modernizing one of the world’s largest, most impactful industries — construction.

Nice to Have

• Experience selling B2B software, particularly in early-stage or high-growth environments.

• Exposure to construction, real estate development, or building permitting workflows.

• Experience selling into complex organizations, multi-location businesses, or regulated industries.

How Success Will Be Measured

• Consistent generation of high-quality Enterprise SQLs that meet defined qualification standards and progress into active sales conversations.

• Tangible pipeline creation within priority target accounts, directly attributable to outbound efforts and coordinated ABM campaigns.

• Meaningful depth and breadth of engagement across key franchise, roll-up, or multi-location brands, including multiple stakeholders and buying personas.

• Strong initial discovery resulting in clear, actionable insights, well-documented context, and effective handoffs to Enterprise Account Executives.

• Proactive collaboration and alignment with Marketing, Account Executives, and RevOps to execute campaigns, share market feedback, and continuously improve GTM execution.

What We Offer (Full-Time Roles Only)

• Competitive salary and meaningful equity in a high-growth company

• 401(k) savings plan

• Unlimited PTO and paid family leave

• Home office & equipment stipend

• Daily in-office lunch and dinner provided

• Commuter benefits (pre-tax transit and parking)