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Business Value Strategy and Operations

Join Sierra as a business value strategist to develop customer-specific value frameworks and ROI models in a dynamic AI environment.

Location
San Francisco, CA
Compensation
Not disclosed
Level
mid
Type
full time · On-site

Posted by employer 1 week ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 day ago

Apply at Sierra → Save job Scanned from sierra.ai

What you'll build

  • Develop customer-specific value frameworks
  • Build rigorous ROI models and investment cases
  • Translate Sierra's impact into measurable outcomes
  • Create and scale repeatable, industry-specific business cases
  • Establish Sierra's business value framework

Must have

  • 5+ years of experience in value engineering, monetization strategy, consulting, or strategic finance
  • Advanced financial modeling and analytical skills
  • Experience supporting complex enterprise sales cycles
  • Ability to partner effectively with sales teams and customer stakeholders
  • Degree in Business Administration, Finance, Economics, or related field

Nice to have

  • Experience building and scaling a business value methodology
  • Familiarity with AI, conversational AI, or customer service operations
  • Previous experience in a zero-to-one startup or fast-paced environment

AI in the day-to-day

null

Requirements

Experience
5+ years
Education
Bachelor's degree

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Fertility and family building benefits through Carrot Retirement plan dependent on country of employment Discretionary benefit stipend Lunch, as well as delicious snacks and coffee Flexible (unlimited) paid time off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Parental Leave

Joblaze summary

In this role, the business value strategist collaborates with sales teams and clients to create tailored value frameworks and ROI models that demonstrate Sierra's impact on customer operations and financial performance. Key skills include advanced financial modeling and experience in enterprise sales cycles, particularly in engaging senior decision-makers. This position is ideal for someone with over five years in value engineering or strategic finance, especially those who thrive in fast-paced environments. The team values a strong commitment to customer outcomes and craftsmanship in their approach.

Joblaze insights

  • Listed 9 days ago — first seen on Joblaze September 23, 2026. Last confirmed on Sierra's careers page October 1, 2026.

Quick facts

Is the Business Value Strategy and Operations role remote?
No — this is an on-site role in San Francisco, CA.
How much experience is required?
At least 5 years of relevant experience for this Business Value Strategy and Operations role.
Where is the role based?
Sierra is hiring for this position in San Francisco, CA.
What seniority level is this role?
Sierra targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Business Value Strategy and Operations role at Sierra.

From the original posting

What you'll do

  • We're looking for a business value strategist to join our pricing team. You'll partner with sales and customers throughout complex enterprise sales cycles to develop customer-specific value frameworks, build rigorous ROI models and investment cases grounded in operating and financial metrics, and translate Sierra's impact into measurable outcomes such as lower operating costs, incremental revenue, and stronger customer loyalty. You'll also create and scale repeatable, industry-specific business cases and establish Sierra's business value framework from the ground up, while staying hands-on in the modeling and analysis.

What you'll bring

  • 5+ years of experience in value engineering, monetization strategy, consulting, strategic finance, or a similar role focused on quantifying and communicating business impact

  • Advanced financial modeling and analytical skills, with a track record of building rigorous ROI models and investment cases

  • Experience supporting complex enterprise sales cycles and engaging senior decision-makers

  • Ability to partner effectively with sales teams and customer stakeholders across finance, operations, and executive leadership

  • Degree in Business Administration, Finance, Economics, or a related field, or equivalent professional experience

Even better...

  • Experience building and scaling a business value methodology, program, or center of excellence from the ground up

  • Familiarity with AI, conversational AI, or customer service operations

  • Previous experience in a zero-to-one startup or fast-paced, high-growth environment

Our values

  • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

  • Flexible (unlimited) paid time off

  • Life insurance and disability benefits

  • Retirement plan dependent on country of employment

  • Parental leave

  • Fertility and family building benefits through Carrot

  • Free alphorn lessons

Standard company text repeated across Sierra's postings is omitted here.

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