Join Supabase as a Database Support Engineer to help developers resolve complex issues on a fully remote team.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
- Investigate and resolve advanced customer issues
- Provide consultative advice to optimize workloads
- Reproduce bugs and propose workarounds
- Communicate with customer users
- Mentor junior team members
Must have
- 6+ years in technical support or backend engineering
- Fluent bilingual Japanese/English Speaker
- Experience supporting complex technical products in Japanese
Nice to have
- Experience with cloud hosting providers like AWS
- Hands-on experience with PostgreSQL internals
Practical constraints
- Must work during Japan business hours
Requirements
- Experience
- 6+ years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Database Support Engineer at Supabase focuses on resolving complex customer issues related to the platform's various services, including Postgres and Edge Functions. This role requires deep knowledge of PostgreSQL and strong skills in SQL optimization, along with experience in technical support or backend engineering. It is well-suited for seasoned professionals who thrive in fast-paced, asynchronous environments and can effectively communicate with users in both Japanese and English. Supabase's remote-first culture and commitment to open-source development foster a collaborative atmosphere for team members.
Joblaze insights
- Listed yesterday — first seen on Joblaze September 24, 2026. Last confirmed on Supabase's careers page September 24, 2026.
Quick facts
- Is the Database Support Engineer (Japanese Speaking) role remote?
- Yes — Supabase lists this as a fully remote position.
- How much experience is required?
- At least 6 years of relevant experience for this Database Support Engineer (Japanese Speaking) role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, Linux, PostgreSQL.
- What seniority level is this role?
- Supabase targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Database Support Engineer (Japanese Speaking) role at Supabase.
From the original posting
About the Role
We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
What You’ll Be Responsible for
In this role, you’ll:
Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users.
Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps.
Ask smart, targeted questions that turn incomplete reports into actionable cases.
Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations.
Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself.
Mentor junior team members and help raise the overall bar for support quality.
You Might Be a Good Fit If You
You have 6+ years in technical support, backend engineering, SRE, or similar.
You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
You’re strong in high-performance SQL and query optimization.
You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
You can debug edge functions and understand distributed system behavior when failures get tricky.
You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
You have hands-on experience with cloud hosting providers like AWS.
You’re comfortable in terminal and Linux environments.
You thrive in high-volume situations and can form/test assumptions quickly.
Additional Requirements
Must be a fluent bilingual Japanese/English Speaker
Must have experience support complex technical products in Japanese with native speakers
Ideally located in Japan, but location is flexible as long as you can work during Japan business hours.
What We Offer
Fully Remote
ESOP
Tech Allowance
Health Benefits
Annual Off-Sites
Flexible Work
Professional Development
~400 team members
60+ countries
20+ languages spoken
540,000+ community members
Standard company text repeated across Supabase's postings is omitted here.