Enterprise Account Executive
Join Decagon as an Enterprise Account Executive to drive sales and shape customer experiences with AI technology in a dynamic team environment.
Posted by employer 2 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Skills & Technologies
AI in the day-to-day
Decagon empowers brands to deliver concierge customer experiences using conversational AI technology.
Requirements
- Experience
- 4+ years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Enterprise Account Executive at Decagon is responsible for managing the entire sales cycle for enterprise clients, from generating leads to closing deals and renewals. This role requires a strong background in complex solution sales, particularly with a focus on AI or customer experience software, and a proven track record of securing high-value contracts. Ideal candidates will have at least four years of experience in sales and a knack for building relationships with C-suite executives. Decagon emphasizes a collaborative environment, where input from sales can directly influence product development and go-to-market strategies.
Joblaze insights
- Listed 9 days ago on Joblaze — tracked directly from Decagon's career page.
- Decagon has 141 other open roles including Field Marketing Coordinator, Technical Accounting & Financial Reporting Manager, Director of Solutions Engineering, Enterprise East.
- 5144 active AI/ML roles on Joblaze right now.
- 2 active Customer Support/Experience software roles on Joblaze right now.
- Typical AI/ML salary we track runs $140,000–$231,000 (median $180,000, across 2237 roles). See AI/ML salary trends
Quick facts
- Is the Enterprise Account Executive role remote?
- No — this is an on-site role in Australia.
- How much experience is required?
- At least 4 years of relevant experience for this Enterprise Account Executive role.
- Where is the role based?
- Decagon is hiring for this position in Australia.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Customer Support/Experience software.
- What seniority level is this role?
- Decagon targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Enterprise Account Executive role at Decagon.
From the original posting
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our Sydney office.
In this role, you will
Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.
Generate a pipeline from ICP accounts via value-driven outbounding
Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.
Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships.
Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client decision-makers.
Play a key role in shaping go-to-market motion and influence how we engage and close key accounts
Your background looks something like this
4+ years of experience as a top-performing Account Executive with a strong track record of success.
Experience in complex solution sales and consistently closing 7 figure deals.
Consistent performance meeting pipeline generation targets for net new business
Even better
Previous experience selling AI or Customer Support/Experience software.
Experience as an early sales hire at a fast growing start-up.
Benefits
We proudly offer the following benefits for our full-time employees:
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office to keep you at your best
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.