Own a portfolio of existing customers, converting them to annual agreements and revitalizing at-risk accounts.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Convert customers on flexible billing into committed annual agreements
- Revitalize struggling or at-risk accounts
- Analyze customer usage and risk profiles
- Manage own portfolio of accounts
- Determine when to escalate account issues
Must have
- Technical fluency to discuss the product
AI in the day-to-day
Maia, the AI Data Automation platform, is used to eliminate manual work in data engineering.
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Enterprise Account Manager at Matillion is responsible for managing a portfolio of existing clients, focusing on converting flexible billing customers into annual agreements and revitalizing at-risk accounts. This role requires a blend of business acumen and technical understanding to effectively assess customer usage and value, guiding strategic actions accordingly. Ideal candidates are likely to have a strong background in account management, particularly in tech or SaaS environments, and should be comfortable navigating complex customer relationships. Matillion's global presence and emphasis on data automation position this role within a fast-paced, innovative team.
Joblaze insights
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Listed yesterday
— first seen on Joblaze September 19, 2026.
Last confirmed on Matillion's careers page September 19, 2026.
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This exact title is also open at 1 other location at Matillion:
Manchester, United Kingdom.
Quick facts
- What seniority level is this role?
- Matillion targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Enterprise Account Manager role at Matillion.
From the original posting
Are you ready to shape the future of data?
Matillion is the company behind Maia, the AI Data Automation platform.
In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like Cisco, DocuSign, and Slack are already using it to deliver real business impact, faster.
We started in Manchester and now we’re global - with teams across the UK, US and India.
We are driven, curious, energetic people who move fast, think big and hold ourselves to a high standard. We’re here to make a dent in the universe bigger than ourselves. And we’re looking for people who want to be part of it.
About the role
Most Account Managers present options. You close them.
You'll own a portfolio of existing Matillion customers with two clear objectives: convert customers on flexible, no-contract billing into committed annual agreements, and turn struggling or at-risk accounts back into healthy, growing ones. This is a business-first role - you need enough technical fluency to hold a credible conversation about the product, but success comes from reading a customer's usage, value, and risk profile, and knowing exactly how to act on it. You'll run your own book, make the call on where your time goes, and know when an account needs your full attention versus when it needs an escalation.