Is the Enterprise Solutions Engineer role remote?

It's hybrid — Cresta expects some on-site time in United States (Remote).

What's the salary range?

Cresta lists $200,000–$275,000 for this role.

How much experience is required?

3–5 years of relevant experience for this Enterprise Solutions Engineer role.

Where is the role based?

Cresta is hiring for this position in United States (Remote).

What's the tech stack?

Joblaze extracted these technologies from the posting: CcaaS, Conversational AI, Salesforce.com.

What seniority level is this role?

Cresta targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Enterprise Solutions Engineer role at Cresta.

Enterprise Solutions Engineer at Cresta

Joblaze summary

In the role of Enterprise Solutions Engineer at Cresta, the individual will collaborate closely with Enterprise Account Executives to demonstrate the capabilities of Cresta's AI solutions to potential clients. This position requires expertise in Conversational AI and CCaaS platforms, along with a strong background in technical pre-sales for large enterprises. Ideal candidates will have a proven track record in customer-facing roles, showcasing their problem-solving skills and ability to simplify complex technology for clients. Cresta's innovative environment, rooted in AI advancements, offers a unique opportunity to shape the future of customer interactions.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Cresta's career page.
Cresta has 94 other open roles including Program Director, Sales Development Manager - West, Sales Development Manager - East.
50 active Conversational AI roles on Joblaze right now.
16 active Salesforce.com roles on Joblaze right now.
11 active CcaaS roles on Joblaze right now.
Salary band is above the typical range for Sales/Marketing roles (median ~$140,000).
Pays more than 45% of the 11 salaried Conversational AI roles we track (median $207,200).

Quick facts

Is the Enterprise Solutions Engineer role remote?: It's hybrid — Cresta expects some on-site time in United States (Remote).
What's the salary range?: Cresta lists $200,000–$275,000 for this role.
How much experience is required?: 3–5 years of relevant experience for this Enterprise Solutions Engineer role.
Where is the role based?: Cresta is hiring for this position in United States (Remote).
What's the tech stack?: Joblaze extracted these technologies from the posting: CcaaS, Conversational AI, Salesforce.com.
What seniority level is this role?: Cresta targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Enterprise Solutions Engineer role at Cresta.

From the original posting

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the role:

As an Enterprise Solutions Engineer you will partner with Enterprise Account Executives to showcase the power of Cresta to potential customers. In this role you will provide technical insights and solutioning to stakeholders both internal and external by understanding customers technical requirements. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. You also will act as liaison between sales, the customer and Cresta’s technical teams.

Responsibilities:

Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements
Partner with Enterprise Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing
Lead discovery calls with prospective customers & internal cross functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product
Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations
Drive adoption during proof of values by training individual managers and users on the Cresta solution
Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI
Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals
Run ROI workshops to translate our solution into a financial business case proposal
Provide feedback to product management about the successes and failures in the field

Qualifications We Value:

4+ years of experience in customer-facing roles, with 3–5 years in a technical pre-sales capacity supporting large enterprise sales cycles
Deep hands-on expertise with Conversational AI and CCaaS platforms, helping customers modernize contact center operations
Known for a strong work ethic, enthusiasm, and thoughtful engagement with clients and internal teams alike
Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
Natural problem-solver; resourceful in leveraging internal teams and cross-functional collaboration to move deals forward
Fast learner with a passion for new technology and a talent for simplifying complexity for customers
Experienced with Salesforce.com, contact center infrastructure, and enterprise SaaS environments
You embody our core Operating Principles

Bonus points:

2+ years of AI sales engineering experience
Experience in a high-growth startup environment

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.

OTE Range: $200,000-$275,000 - variable & Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Enterprise Solutions Engineer

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